Countries
Read only
Unbale to Merge USA and India seller account.
I am a seller on Amazon India for past 3 years and been getting orders on a daily basics. I wanted to opt for global selling for USA but was not able to open an USA account. I have raised a ticked and the resolution came saying that I need to go for a new account with a new email ID. I did the same and opened a new fresh USA seller account. Now I am not able to merge my accounts (USA & India). I am getting error every time I am doing so.
Error which I am getting is :
Accounts Cannot Be Merged
These accounts have a pending registration. Please sign into each account to complete or terminate registration.
Have questions, comments, or concerns? Give us feedback on this experience.
If you think you’ve gotten this message in error, please give us feedback. Include this error code when you request support:
amzn1.pa.o.A15Y3M9US04A55, amzn1.pa.o.A3DYKDAXS2K2R5
--
I have raised tickets from India and USA seller account and both sides are blaming the other. Both my accounts are active and healthy.
Support ID
India: 10961540492
USA: 17493779461
Kindly assist and do the needful.
1 reply
Connor_Amazon
Hi @Seller_TcU5ZF5nwUFQC
Please respond back to either of the cases in each of the regions and explain to support that both accounts are in good standing. I've double checked on my end and can confirm there are not outstanding actions. However I don't have the tools to make any account changes.
Best,
Connor
Similar Discussions
