Negative feedback that was meant for a different seller
Received a negative feedback from a buyer that was clearly meant for a different seller.
I can not contact the seller.
Opened a case with Amazon. They say do the "Request Removal". But there is no correct option to choose. No option for mistaken feedback left.
Negative feedback that was meant for a different seller
Received a negative feedback from a buyer that was clearly meant for a different seller.
I can not contact the seller.
Opened a case with Amazon. They say do the "Request Removal". But there is no correct option to choose. No option for mistaken feedback left.
16 replies
Seller_kNAboD6kRgVt7
There is no way to remove this kind of feedback. You can only reply professionally to the feedback. I'd bet almost 50% of sellers here have this kind of feedback at some point.
When it happened to me, I just wrote "clearly this feedback about batteries was meant for a different seller, as I sell only books."
SEAmod
Hi @Seller_lGGaBJ4iSJwVu
Would you mind posting back with the ASIN the feedback is associated with and what the feedback says. I would like to take a look.
Susan
Seller_9EdlrqgJyv25K
A customer canceled their order, and I received negative feedback from them claiming I didn't refund their money. Since the order did not exist, I was unable to contact the customer, which was frustrating.
Seller_1JEfNWgSwIUeY
Same thing happened to me. Buyer bought touch-screen glass for a car navigation radio, and the feedback says something about "leaking water". It makes No Sense. Amazon needs broader seller protections. There are a lot of bad buyers out there
Seller_keSnEDesLFVwv
Most of these wrong seller problems would go away if Amazon would just re-write the feedback page.
The sales are too close together on the page, with inadequate borders between. So it is very easy to accidentally leave feedback for the wrong purchase.
Negative feedback that was meant for a different seller
Received a negative feedback from a buyer that was clearly meant for a different seller.
I can not contact the seller.
Opened a case with Amazon. They say do the "Request Removal". But there is no correct option to choose. No option for mistaken feedback left.
Negative feedback that was meant for a different seller
Received a negative feedback from a buyer that was clearly meant for a different seller.
I can not contact the seller.
Opened a case with Amazon. They say do the "Request Removal". But there is no correct option to choose. No option for mistaken feedback left.
Negative feedback that was meant for a different seller
Received a negative feedback from a buyer that was clearly meant for a different seller.
I can not contact the seller.
Opened a case with Amazon. They say do the "Request Removal". But there is no correct option to choose. No option for mistaken feedback left.
16 replies
16 replies
Seller_kNAboD6kRgVt7
There is no way to remove this kind of feedback. You can only reply professionally to the feedback. I'd bet almost 50% of sellers here have this kind of feedback at some point.
When it happened to me, I just wrote "clearly this feedback about batteries was meant for a different seller, as I sell only books."
SEAmod
Hi @Seller_lGGaBJ4iSJwVu
Would you mind posting back with the ASIN the feedback is associated with and what the feedback says. I would like to take a look.
Susan
Seller_9EdlrqgJyv25K
A customer canceled their order, and I received negative feedback from them claiming I didn't refund their money. Since the order did not exist, I was unable to contact the customer, which was frustrating.
Seller_1JEfNWgSwIUeY
Same thing happened to me. Buyer bought touch-screen glass for a car navigation radio, and the feedback says something about "leaking water". It makes No Sense. Amazon needs broader seller protections. There are a lot of bad buyers out there
Seller_keSnEDesLFVwv
Most of these wrong seller problems would go away if Amazon would just re-write the feedback page.
The sales are too close together on the page, with inadequate borders between. So it is very easy to accidentally leave feedback for the wrong purchase.
Seller_kNAboD6kRgVt7
There is no way to remove this kind of feedback. You can only reply professionally to the feedback. I'd bet almost 50% of sellers here have this kind of feedback at some point.
When it happened to me, I just wrote "clearly this feedback about batteries was meant for a different seller, as I sell only books."
Seller_kNAboD6kRgVt7
There is no way to remove this kind of feedback. You can only reply professionally to the feedback. I'd bet almost 50% of sellers here have this kind of feedback at some point.
When it happened to me, I just wrote "clearly this feedback about batteries was meant for a different seller, as I sell only books."
SEAmod
Hi @Seller_lGGaBJ4iSJwVu
Would you mind posting back with the ASIN the feedback is associated with and what the feedback says. I would like to take a look.
Susan
SEAmod
Hi @Seller_lGGaBJ4iSJwVu
Would you mind posting back with the ASIN the feedback is associated with and what the feedback says. I would like to take a look.
Susan
Seller_9EdlrqgJyv25K
A customer canceled their order, and I received negative feedback from them claiming I didn't refund their money. Since the order did not exist, I was unable to contact the customer, which was frustrating.
Seller_9EdlrqgJyv25K
A customer canceled their order, and I received negative feedback from them claiming I didn't refund their money. Since the order did not exist, I was unable to contact the customer, which was frustrating.
Seller_1JEfNWgSwIUeY
Same thing happened to me. Buyer bought touch-screen glass for a car navigation radio, and the feedback says something about "leaking water". It makes No Sense. Amazon needs broader seller protections. There are a lot of bad buyers out there
Seller_1JEfNWgSwIUeY
Same thing happened to me. Buyer bought touch-screen glass for a car navigation radio, and the feedback says something about "leaking water". It makes No Sense. Amazon needs broader seller protections. There are a lot of bad buyers out there
Seller_keSnEDesLFVwv
Most of these wrong seller problems would go away if Amazon would just re-write the feedback page.
The sales are too close together on the page, with inadequate borders between. So it is very easy to accidentally leave feedback for the wrong purchase.
Seller_keSnEDesLFVwv
Most of these wrong seller problems would go away if Amazon would just re-write the feedback page.
The sales are too close together on the page, with inadequate borders between. So it is very easy to accidentally leave feedback for the wrong purchase.
