I am a new African seller here and I need to update my deposit method. The problem is that I am not receiving the link that i need approval before i can make this update and it is supposed to be sent Through SMS. I have contacted Amazon CS but they insisted that the problem is from their end and I have checked with the tele-company I use and the problem is not from there. I have tried changing my phone number but no code is sent and received on the new number. I changed my phone and updated the message setting, still nothing. I requested if the approval links can be sent to my email, but the CS declined. Remember its an approval link not a code that i can generate from my authentication app.

Bear in mind please, I RECEIVED THE PHONE VERIFICATION CODES AND EVEN SOME APPROVAL LINKS through this number, but before i could finish setting up my hyperwallet account, It expired and i was locked out again, since then, the approval link stopped coming forth. Also my account has an active 2-steps authentication on it. This issue has been on for over 5 days now. My phone setting is not blocking or filtering the messages as i Have checked that with the phone company here. i have also opened this case to this effect in hope that Amazon can give me an alternated method to update my account " Case ID: 16634382081"

What do I do please? I need your help. My inventories are all stranded because of this.