3 month of account review - disembursment blocked since mid of November!

Countries

Read only
Australia
Belgium
Brazil
Canada
Egypt
France
Germany
India
Italy
Japan
Mexico
Netherlands
Poland
Saudi Arabia
Singapore
Spain
Sweden
Turkey
United Arab Emirates
United Kingdom
United States
Canada
imgSign in
Country changed
user profile
Seller_4XdqUWNgqMqgA

3 month of account review - disembursment blocked since mid of November!

Dear Mod Team,

I kindly ask for support from your side. Our account is under review since beginning of January, when the Canada Post Strike ended and the customers started opening their AtoZ claims for non-received/too late delivered Christmas packages.

The account review is still running, we meanwhile submitted 3 account review statements, including our DHL/Fedex Express shipping proofs. The sum of the blocked payout is now in the 7-digit range, as we have not received any payment since mid-November. Can you please help to understand what the problem is with closing the account review? Our CA selling account is more than 10 years old with a continous, well-being account health (of course, except for the CA post strike situation in December and the effects in January).

Thanks in advanced

5 views
0 replies
Tags:Deactivated
00
Reply
0 replies
Follow this discussion to be notified of new activity

Similar Discussions

user profile
Seller_RTAKHeZqlPLvF
in group
user profile
Seller_RSwABJNHpHnEZ
replied
user profile
Seller_RTAKHeZqlPLvF
in group