what the point of brand registry when my listing are being hijacked.
My listings are being hijacked by random brands and they are selling fake products off my brand name. I make my own products and made my own listings. now I can not edit my listings, I have been rejected by the brand registry for unknown reasons. Amazon is not helpful at all. There is no resolution. Why do you allow this amazon?
case id ID 16664233901
6 replies
Sandy_Amazon
Hi @Seller_fxSlAS1yOhYg7
This is Sandy from the Community Manager team.
I've responded in your previous post here.
Seeing the new application, it seems like you have your brand name permanently on the box. I appreciate you doing this.
When looking at your application, it seems like brand registry appeal team has not reviewed your appeal yet. Please allow 3-5 business days for them to review your appeal.
If you are declined due to business verification failure, please review this post here: Brand Registry Business Verification issues? Here’s the 101
I see on your trademark the owner of the trademark is listed as WA (initials for security purposes on forums). However, in your application you listed as ze***.
If you are declined, please attach documents that prove the trademark is connected to the ze*** business and let me know. I'd be happy to escalate to the brand team for them to review again.
Best,
Sandy
what the point of brand registry when my listing are being hijacked.
My listings are being hijacked by random brands and they are selling fake products off my brand name. I make my own products and made my own listings. now I can not edit my listings, I have been rejected by the brand registry for unknown reasons. Amazon is not helpful at all. There is no resolution. Why do you allow this amazon?
case id ID 16664233901
what the point of brand registry when my listing are being hijacked.
My listings are being hijacked by random brands and they are selling fake products off my brand name. I make my own products and made my own listings. now I can not edit my listings, I have been rejected by the brand registry for unknown reasons. Amazon is not helpful at all. There is no resolution. Why do you allow this amazon?
case id ID 16664233901
6 replies
6 replies
Sandy_Amazon
Hi @Seller_fxSlAS1yOhYg7
This is Sandy from the Community Manager team.
I've responded in your previous post here.
Seeing the new application, it seems like you have your brand name permanently on the box. I appreciate you doing this.
When looking at your application, it seems like brand registry appeal team has not reviewed your appeal yet. Please allow 3-5 business days for them to review your appeal.
If you are declined due to business verification failure, please review this post here: Brand Registry Business Verification issues? Here’s the 101
I see on your trademark the owner of the trademark is listed as WA (initials for security purposes on forums). However, in your application you listed as ze***.
If you are declined, please attach documents that prove the trademark is connected to the ze*** business and let me know. I'd be happy to escalate to the brand team for them to review again.
Best,
Sandy
Sandy_Amazon
Hi @Seller_fxSlAS1yOhYg7
This is Sandy from the Community Manager team.
I've responded in your previous post here.
Seeing the new application, it seems like you have your brand name permanently on the box. I appreciate you doing this.
When looking at your application, it seems like brand registry appeal team has not reviewed your appeal yet. Please allow 3-5 business days for them to review your appeal.
If you are declined due to business verification failure, please review this post here: Brand Registry Business Verification issues? Here’s the 101
I see on your trademark the owner of the trademark is listed as WA (initials for security purposes on forums). However, in your application you listed as ze***.
If you are declined, please attach documents that prove the trademark is connected to the ze*** business and let me know. I'd be happy to escalate to the brand team for them to review again.
Best,
Sandy
Sandy_Amazon
Hi @Seller_fxSlAS1yOhYg7
This is Sandy from the Community Manager team.
I've responded in your previous post here.
Seeing the new application, it seems like you have your brand name permanently on the box. I appreciate you doing this.
When looking at your application, it seems like brand registry appeal team has not reviewed your appeal yet. Please allow 3-5 business days for them to review your appeal.
If you are declined due to business verification failure, please review this post here: Brand Registry Business Verification issues? Here’s the 101
I see on your trademark the owner of the trademark is listed as WA (initials for security purposes on forums). However, in your application you listed as ze***.
If you are declined, please attach documents that prove the trademark is connected to the ze*** business and let me know. I'd be happy to escalate to the brand team for them to review again.
Best,
Sandy
