UNBELIEVABLE SITUATION DISBURSEMENT FUNDS HELD FOR MONTHS WITH NO RESPONSE
It has been more than 2 months and a half (70 Days +) that my funds have been held with no response or explanation after doing a verification meeting that went smoothly where I submitted all the requested documents. AMAZON policy states that after verification meeting it takes up to maximum 5 days to get a response for funds to be disbursed. IT HAS BEEN MORE THAN 2 months AND AMAZON account health says we are leaving a note and the disbursement team is not responding to no one. I SEND 10s of emails and opened multiple cases and they say we transferred to disbursement team and still up to today MY FUNDS have been held. THIS is a violation of amazon owns policy where it exceeded the time period they stated(5 days maximum ) by more than 60 days. I WANT MY DISUBRSEMENTS IMMEDIATELY I AM Suffering financial losses because of all this time that is getting wasted, I have no pending claims or anything all orders for customers were sent and all remaining is my funds that the disbursement team is not releasing and not even responding even after submitting invoices and documents that prove that I purchased these products and BY LAW I should retrieve this money after conducting this verification meeting and sending requested Documents. I WANT THIS ISSUE RESOLVED I WILL NOT WAIT ANYMORE THIS IS BEYOND being unprofessional ignoring your seller emails and making him wait for months with no explanation to release his funds. This must be escalated to Amazon Corporate THIS ISSUE MUST BE RESOLVED I HAVE SUFFERED ENOUGH FINANCIAL LOSSES, hearing I am sorry for this experience by amazon account health specialist and we can not have direct contact with amazon disbursement team is unacceptable, There are supervisors and there is a whole management team and departments from amazon that can help resolve my issue, I NEED A RESOLUTION NOW.
UNBELIEVABLE SITUATION DISBURSEMENT FUNDS HELD FOR MONTHS WITH NO RESPONSE
It has been more than 2 months and a half (70 Days +) that my funds have been held with no response or explanation after doing a verification meeting that went smoothly where I submitted all the requested documents. AMAZON policy states that after verification meeting it takes up to maximum 5 days to get a response for funds to be disbursed. IT HAS BEEN MORE THAN 2 months AND AMAZON account health says we are leaving a note and the disbursement team is not responding to no one. I SEND 10s of emails and opened multiple cases and they say we transferred to disbursement team and still up to today MY FUNDS have been held. THIS is a violation of amazon owns policy where it exceeded the time period they stated(5 days maximum ) by more than 60 days. I WANT MY DISUBRSEMENTS IMMEDIATELY I AM Suffering financial losses because of all this time that is getting wasted, I have no pending claims or anything all orders for customers were sent and all remaining is my funds that the disbursement team is not releasing and not even responding even after submitting invoices and documents that prove that I purchased these products and BY LAW I should retrieve this money after conducting this verification meeting and sending requested Documents. I WANT THIS ISSUE RESOLVED I WILL NOT WAIT ANYMORE THIS IS BEYOND being unprofessional ignoring your seller emails and making him wait for months with no explanation to release his funds. This must be escalated to Amazon Corporate THIS ISSUE MUST BE RESOLVED I HAVE SUFFERED ENOUGH FINANCIAL LOSSES, hearing I am sorry for this experience by amazon account health specialist and we can not have direct contact with amazon disbursement team is unacceptable, There are supervisors and there is a whole management team and departments from amazon that can help resolve my issue, I NEED A RESOLUTION NOW.
2 replies
Seller_kIukTwdhvntAp
"THIS ISSUE MUST BE RESOLVED I HAVE SUFFERED ENOUGH FINANCIAL LOSSES"
Let's start with some facts about the account.
Are you SUSPENDED?
If so, find the suspension notice and POST THAT (the ENTIRE thing) but remove all personal information first.
Note the part about the reasons for any suspension, since if it was for those reasons you will NEVER see any money!
Anyone answering will need to see what wording they used and what they are asking for.
If it is a Section 3 violation for dropshipping anyone responding needs to see the language to determine if it included the 'death sentence' wording.
Were there other issues such as IP violations, RA, OR, you used a Virtual Assistant and they 'helped' you with paperwork and forged documents?
NOTE -- If it was for IP, RA, OA or dropshipping you will NOT get the products or the money in your account back because you have no chain of custody and proof of authenticity.
Micah_Amazon
Hello @Seller_OucX0ZP9dXUGT,
Thank you for reaching out. It is a normal part of selling on Amazon to see funds in the Account level reserve section of the Statement View tab on your Payments report. It’s the amount of money that is reserved to ensure that you have enough funds to fulfill any financial obligations, such as refunds, claims, or chargebacks.
Have you checked your performance notifications or have you received any communication from Amazon?
Would you kindly share the most recent seller support case ID with me in this thread as well?
Looking forward to your response.
Cheers,
Micah
UNBELIEVABLE SITUATION DISBURSEMENT FUNDS HELD FOR MONTHS WITH NO RESPONSE
It has been more than 2 months and a half (70 Days +) that my funds have been held with no response or explanation after doing a verification meeting that went smoothly where I submitted all the requested documents. AMAZON policy states that after verification meeting it takes up to maximum 5 days to get a response for funds to be disbursed. IT HAS BEEN MORE THAN 2 months AND AMAZON account health says we are leaving a note and the disbursement team is not responding to no one. I SEND 10s of emails and opened multiple cases and they say we transferred to disbursement team and still up to today MY FUNDS have been held. THIS is a violation of amazon owns policy where it exceeded the time period they stated(5 days maximum ) by more than 60 days. I WANT MY DISUBRSEMENTS IMMEDIATELY I AM Suffering financial losses because of all this time that is getting wasted, I have no pending claims or anything all orders for customers were sent and all remaining is my funds that the disbursement team is not releasing and not even responding even after submitting invoices and documents that prove that I purchased these products and BY LAW I should retrieve this money after conducting this verification meeting and sending requested Documents. I WANT THIS ISSUE RESOLVED I WILL NOT WAIT ANYMORE THIS IS BEYOND being unprofessional ignoring your seller emails and making him wait for months with no explanation to release his funds. This must be escalated to Amazon Corporate THIS ISSUE MUST BE RESOLVED I HAVE SUFFERED ENOUGH FINANCIAL LOSSES, hearing I am sorry for this experience by amazon account health specialist and we can not have direct contact with amazon disbursement team is unacceptable, There are supervisors and there is a whole management team and departments from amazon that can help resolve my issue, I NEED A RESOLUTION NOW.
UNBELIEVABLE SITUATION DISBURSEMENT FUNDS HELD FOR MONTHS WITH NO RESPONSE
It has been more than 2 months and a half (70 Days +) that my funds have been held with no response or explanation after doing a verification meeting that went smoothly where I submitted all the requested documents. AMAZON policy states that after verification meeting it takes up to maximum 5 days to get a response for funds to be disbursed. IT HAS BEEN MORE THAN 2 months AND AMAZON account health says we are leaving a note and the disbursement team is not responding to no one. I SEND 10s of emails and opened multiple cases and they say we transferred to disbursement team and still up to today MY FUNDS have been held. THIS is a violation of amazon owns policy where it exceeded the time period they stated(5 days maximum ) by more than 60 days. I WANT MY DISUBRSEMENTS IMMEDIATELY I AM Suffering financial losses because of all this time that is getting wasted, I have no pending claims or anything all orders for customers were sent and all remaining is my funds that the disbursement team is not releasing and not even responding even after submitting invoices and documents that prove that I purchased these products and BY LAW I should retrieve this money after conducting this verification meeting and sending requested Documents. I WANT THIS ISSUE RESOLVED I WILL NOT WAIT ANYMORE THIS IS BEYOND being unprofessional ignoring your seller emails and making him wait for months with no explanation to release his funds. This must be escalated to Amazon Corporate THIS ISSUE MUST BE RESOLVED I HAVE SUFFERED ENOUGH FINANCIAL LOSSES, hearing I am sorry for this experience by amazon account health specialist and we can not have direct contact with amazon disbursement team is unacceptable, There are supervisors and there is a whole management team and departments from amazon that can help resolve my issue, I NEED A RESOLUTION NOW.
UNBELIEVABLE SITUATION DISBURSEMENT FUNDS HELD FOR MONTHS WITH NO RESPONSE
It has been more than 2 months and a half (70 Days +) that my funds have been held with no response or explanation after doing a verification meeting that went smoothly where I submitted all the requested documents. AMAZON policy states that after verification meeting it takes up to maximum 5 days to get a response for funds to be disbursed. IT HAS BEEN MORE THAN 2 months AND AMAZON account health says we are leaving a note and the disbursement team is not responding to no one. I SEND 10s of emails and opened multiple cases and they say we transferred to disbursement team and still up to today MY FUNDS have been held. THIS is a violation of amazon owns policy where it exceeded the time period they stated(5 days maximum ) by more than 60 days. I WANT MY DISUBRSEMENTS IMMEDIATELY I AM Suffering financial losses because of all this time that is getting wasted, I have no pending claims or anything all orders for customers were sent and all remaining is my funds that the disbursement team is not releasing and not even responding even after submitting invoices and documents that prove that I purchased these products and BY LAW I should retrieve this money after conducting this verification meeting and sending requested Documents. I WANT THIS ISSUE RESOLVED I WILL NOT WAIT ANYMORE THIS IS BEYOND being unprofessional ignoring your seller emails and making him wait for months with no explanation to release his funds. This must be escalated to Amazon Corporate THIS ISSUE MUST BE RESOLVED I HAVE SUFFERED ENOUGH FINANCIAL LOSSES, hearing I am sorry for this experience by amazon account health specialist and we can not have direct contact with amazon disbursement team is unacceptable, There are supervisors and there is a whole management team and departments from amazon that can help resolve my issue, I NEED A RESOLUTION NOW.
2 replies
2 replies
Seller_kIukTwdhvntAp
"THIS ISSUE MUST BE RESOLVED I HAVE SUFFERED ENOUGH FINANCIAL LOSSES"
Let's start with some facts about the account.
Are you SUSPENDED?
If so, find the suspension notice and POST THAT (the ENTIRE thing) but remove all personal information first.
Note the part about the reasons for any suspension, since if it was for those reasons you will NEVER see any money!
Anyone answering will need to see what wording they used and what they are asking for.
If it is a Section 3 violation for dropshipping anyone responding needs to see the language to determine if it included the 'death sentence' wording.
Were there other issues such as IP violations, RA, OR, you used a Virtual Assistant and they 'helped' you with paperwork and forged documents?
NOTE -- If it was for IP, RA, OA or dropshipping you will NOT get the products or the money in your account back because you have no chain of custody and proof of authenticity.
Micah_Amazon
Hello @Seller_OucX0ZP9dXUGT,
Thank you for reaching out. It is a normal part of selling on Amazon to see funds in the Account level reserve section of the Statement View tab on your Payments report. It’s the amount of money that is reserved to ensure that you have enough funds to fulfill any financial obligations, such as refunds, claims, or chargebacks.
Have you checked your performance notifications or have you received any communication from Amazon?
Would you kindly share the most recent seller support case ID with me in this thread as well?
Looking forward to your response.
Cheers,
Micah
Seller_kIukTwdhvntAp
"THIS ISSUE MUST BE RESOLVED I HAVE SUFFERED ENOUGH FINANCIAL LOSSES"
Let's start with some facts about the account.
Are you SUSPENDED?
If so, find the suspension notice and POST THAT (the ENTIRE thing) but remove all personal information first.
Note the part about the reasons for any suspension, since if it was for those reasons you will NEVER see any money!
Anyone answering will need to see what wording they used and what they are asking for.
If it is a Section 3 violation for dropshipping anyone responding needs to see the language to determine if it included the 'death sentence' wording.
Were there other issues such as IP violations, RA, OR, you used a Virtual Assistant and they 'helped' you with paperwork and forged documents?
NOTE -- If it was for IP, RA, OA or dropshipping you will NOT get the products or the money in your account back because you have no chain of custody and proof of authenticity.
Seller_kIukTwdhvntAp
"THIS ISSUE MUST BE RESOLVED I HAVE SUFFERED ENOUGH FINANCIAL LOSSES"
Let's start with some facts about the account.
Are you SUSPENDED?
If so, find the suspension notice and POST THAT (the ENTIRE thing) but remove all personal information first.
Note the part about the reasons for any suspension, since if it was for those reasons you will NEVER see any money!
Anyone answering will need to see what wording they used and what they are asking for.
If it is a Section 3 violation for dropshipping anyone responding needs to see the language to determine if it included the 'death sentence' wording.
Were there other issues such as IP violations, RA, OR, you used a Virtual Assistant and they 'helped' you with paperwork and forged documents?
NOTE -- If it was for IP, RA, OA or dropshipping you will NOT get the products or the money in your account back because you have no chain of custody and proof of authenticity.
Micah_Amazon
Hello @Seller_OucX0ZP9dXUGT,
Thank you for reaching out. It is a normal part of selling on Amazon to see funds in the Account level reserve section of the Statement View tab on your Payments report. It’s the amount of money that is reserved to ensure that you have enough funds to fulfill any financial obligations, such as refunds, claims, or chargebacks.
Have you checked your performance notifications or have you received any communication from Amazon?
Would you kindly share the most recent seller support case ID with me in this thread as well?
Looking forward to your response.
Cheers,
Micah
Micah_Amazon
Hello @Seller_OucX0ZP9dXUGT,
Thank you for reaching out. It is a normal part of selling on Amazon to see funds in the Account level reserve section of the Statement View tab on your Payments report. It’s the amount of money that is reserved to ensure that you have enough funds to fulfill any financial obligations, such as refunds, claims, or chargebacks.
Have you checked your performance notifications or have you received any communication from Amazon?
Would you kindly share the most recent seller support case ID with me in this thread as well?
Looking forward to your response.
Cheers,
Micah
