New Seller Community
As a new amazon seller, my account has been deactivated with no reason
As a new amazon seller, my account has been deactivated and I was asked to submit proof documents. My initial submission did not pass the verification process. Can I make another appeal or submit additional documentation for reconsideration? I would appreciate any advice or insights on this matter.
In the event that we are unable to successfully appeal and regain access to our account, what steps should we take regarding our brand registration on Amazon? We've already completed the brand registration process, but without access to our account, we're uncertain about how to proceed to maintain our brand's status. Any advice or recommendations on how to handle this situation would be greatly appreciated. Thank you.
4 replies
CR_Amazon
@Seller_TGTkbccjaik4Q
Hello there, my name is CR and wanted to hop in here. Please review your performance notification that was sent to you on 6/18/2024 that outlines the next steps that you need to take here to submit information to reactivate your account.
Visit your Account Health page and click on the banner that says "reactivate your account" to submit new information for review. What you need to include is provided to you in the above performance notification.
Unfortunately, I will not have anything further to share outside of what was provided in your notification.
CR_Amazon
