New Seller Community
My account got deactivated.
My account was made inactive. How do I get it to be active again? Amazon asks "Please provide the following information to gain complete access" and they just say to reactivate the account.
3 replies
Seller_CW0P5hgbsiqWX
Did you send the documentation Amazon requested?
Seller_LImVvUWeyiCfQ
Post the entire notice you received from Amazon. Others will need to see what Amazon stated. Without that, we'd just be guessing.
Danny_Amazon
Hello @Seller_j9JMVsTfY1lVw- thanks for posting about this situation here in the New Seller Community.
It appears your account may have already been reactivated, but I would certainly recommend reviewing your Performance Notifications, as they, along with the Account Health Dashboard, are the primary method Amazon will communicate about account changes or needed documentation.
If you are still facing any challenges with your account, navigating through the 'Reactivate my account' workflow from the front of your Seller Central account is the only path forward. If you do post the notice sent by Amazon, it would help inform the guidance the community here can provide.
Best,
Danny
