Withheld Payments
We've had between $10k-$20k each disbursement cycle withheld from Amazon. We are still getting disbursements, but we've gone to Amazon 4 separate times and each case is inevitably transferred. We have not heard back from any of the transferred cases and have no explanation why such a large amount is being withheld. We understand Amazon's account level reserves but there has been no explanation why Amazon would need to reserve this large of an amount against us. Any advice or help would be much appreciated!
Case ID's 15238058631, 15184936101, 15165813031, 15112813691
0 replies
Connor_Amazon
Hi @Seller_8iy8wQDC5hBdh
Connor with Amazon here. Thank you for reaching out to us.
I have escalated this situation to our partner team and will follow up with any updates as I get them.
You may be contacted directly by the team via e-mail and your case logs as well so please be on the lookout for that.
Thanks,
Connor
