[URGENT HELP] Account Suspended for 10+ Days After Identity Verification - $10k+ Goods Stuck at Port!
Body:
Amazon Seller Support Team, I’m in a critical situation and desperately need your advice.
Timeline:
✅ March 24: Submitted all documents for "Identity Verification Violation" as requested.
❌ My account has been deactivated while my appeal is still in progress,And over 10 days later,ZERO updates from Seller Support.
Current Crisis:
⚠️ $10,000+ USD inventory stranded at port – Can’t ship to FBA!
⚠️ Daily demurrage fees + inventory turnover collapsing.
What I’ve Tried:
Opened multiple cases via Seller Central → Only generic replies: "Under review".
I need your help
@Atlas_Amazon
@Connor_Amazon
@CR_Amazon
@Nano_Amazon
@Levi_Dylan_Amazon
0 replies
Seller_ckxpqzAmbUMDB
Atlas_Amazon
Hello @Seller_MlaeiNN4Q640S
Thank you for the information provided regarding the recent issues you have experienced with the verification on the account. I understand you did attempt to submit your information on 3/24 but have not received any kind of response outside of the impact to your account. I do want to get additional support to you, but will have limited visibility.
Due to this, I have transferred your information off to the appropriate teams for them to review. I will continue to monitor for any updates or guidance that can be provided to you. If you observe any changes or receive any updates, please refer back to this thread for continued support.
Best,
Atlas
