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It has been more than ten days since I submitted the authorization document and it has not been reviewed yet. After I submitted the information, the page showed that I would receive a reply within one to two days, but why has it been ten days since I
We have taken this measure because one or more of your product listings are in violation of Amazon’s Intellectual Property Policy (https://sellercentral-europe.amazon.com/gp/help/external/201361070). Amazon previously alerted you of these issues through notifications sent to your email address on file on the ASINs below:
ASIN: ||
Brand: |LAMBORGHINI|
We’re here to help.
If you have questions about this policy or the information requested above, please reference the following:
-- Amazon's Intellectual Property Policy (https://sellercentral-europe.amazon.com/gp/help/external/201361070)
-- Intellectual Property for Rights Owners (https://sellercentral-europe.amazon.com/gp/help/G201361070)
-- Create a plan of action (https://sellercentral-europe.amazon.com/gp/help/external/G201623610)
-- Appeal an account deactivation or listing removal (https://sellercentral-europe.amazon.com/gp/help/200370560)
How do I reactivate my account?
To reactivate your selling account, please send us the following:
-- The root cause(s) of each of the Intellectual Property policy violations listed above.
-- The actions you have taken to resolve each of the Intellectual Property policy violations listed above.
-- The steps you have taken to prevent each of the Intellectual Property policy violations listed above going forward.
How do I send this information?
Submit this information by following the instructions in the banner on the top of your Account Health page (https://sellercentral-europe.amazon.com/performance/dashboard?ref=ah_em_mpa).
Has your account been deactivated in error?
If you believe there has been an error, please submit an explanation by following the instructions in the banner at the top of your Account Health page (https://sellercentral-europe.amazon.com/performance/dashboard?ref=ah_em_mpa). Your explanation should include the following information:
-- How your account has not violated the Intellectual Property policy.
-- Evidence that shows that your account complies with our Intellectual Property
0 replies
Seller_1up99FwWsZMA8
@Jona_Amazon My first question: It has been more than ten days since I submitted the authorization document and it has not been reviewed yet. After I submitted the information, the page showed that I would receive a reply within a day or two, but why has it been more than ten days and there is still no result? How long does it take to expect an answer? Second question: I am submitting a brand trademark authorization letter, is it okay? What are the chances of passing
Oliver_Amazon
Hello @Seller_1up99FwWsZMA8
thanks for your post. My name is Oliver and I will check your question today.
As a result of careful review, we regret to inform you that we cannot accept any further appeals in this matter. We believe in a fair and transparent process, and we understand your desire to seek resolution.
To protect the integrity of our store, we will only consider disputes that are supported by new, substantiated information.
Regards,
Oliver
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