Hello Amazon Team,

Can someone help with my Brand Registration Application. I applied on July 21st 2024 and its been more than 3 weeks and still the status says its pending. I am trying to find a way to contact you via email or phone but not able to find any information. It says my case was answered but i dont see any answer and it still shows pending review. Can you please help us out with this?

Dear Amazon, it has been a long time since I applied for brand registration, but no one has reviewed my case. Please expedite it, thank you.

Two days ago I submitted my application for brand registration in the North America and Australia market places, and today I sent a message as “reply” to Amazon in “your cases and requests log” stating that “Can you please consider registration of my brand on UK and UAE market places where I just completed the registration of my stores”. The response I got was “your case can’t be reopened. If you need help with an issue, please please contact us“. However, I can’t send another reply!

In the actual application status it shows “pending review” where as in the “your cases and requests” it shows “answered”. Does it mean that my application hadn’t been rejected but I can’t modify it while in review?