Update credit card
My account has had an error message telling me to update my credit card information. When I click the button, it gives an error message. My card is valid and Amazon needs to try again and this error message doesn’t make any sense and I cannot access anything else. Please help as this is very urgent.
0 replies
Seller_OvL8C4BJWiuS9
Are you using a valid credit card and not a debit card?
Seller_LqAm8kshg6BUO
Thank you for your suggestion. I tried adding my credit card info on the buyer’s side 6 hours ago but it didn’t work. The most annoying thing is that’s there’s no specific email address to send an email to. Amazon needs to fix this. It’s been 4 days now.
CR_Amazon
Hi there @Seller_LqAm8kshg6BUO
My name is CR and wanted to hop in here quickly. In taking a peek at your account, it appears that you have successfully verified you charge methods as I see them on file and validated from my end.
It appears that you are all set here, but please do let me know if that is not the case.
CR_Amazon
