Amazon Royal Mail Postage label printed today (Christmas Eve) wants me to post by the end of 25/12/24. No account has been made for Christmas and I can't post it till the 27th at th earliest. Can I still use this label??

Over the past 12 months plus, amazon seller have deactivated my account and are asking me to verify details of someone who is not associated with my seller account. I am the only registered person on the account. I have raised this issue several times and all they keep saying is I either have to verify the person which is clearly fraud or wait for the internal team to get back to me. All I did was change my sole trader to limited company. This is a whole palava and causing me a lot of headache as I have told amazon its an error on their end. every advisor I speak to has either no idea or agrees. I even had an advisor check all my details and asked them to tell me where this persons name is that I have to verify anywhere on my account, in which she agreed that the name does not appear anywhere on my account. I have sent them my ID to verify its me. seller support is terrible and no one will or cannot give me an update. INCREDIBLY FRUSTRATING!! Has anyone else come across this?

the above I wrote 10 months ago! Nothing has changed. I explained to them I am the only person is registered on the account , I am the only director on the business. This is not difficult to resolve. All they have to do is ask me for my details and no one else's, however they are soo incredibly stupid, they can't figure it out. I may sound rude, but 12 months to resolve my issue?? Is totally unacceptable.

So a customer placed an order on 22nd December but it went to Pending

On the morning of the 23rd I put holiday settings on and they will stay on until the new year

Amazon did not clear the item for dispatch until the afternoon of the 24th and customer had paid for Next Day delivery

Royal Mail last collection on Christmas Eve was at 1pm so there was no way this package could be sent on the 24th or that it would get there on Christmas day either.

Now Amazon are saying I have late dispatched the item

Its about time Amazon allowed us to cancel Pending orders in these situations - or at least not accept an order until payment is cleared. Or if they cannot do this, then if holiday mode is activated before payment is cleared, the dispatch date should be extended.

eBay have a really simply solution - they allow us to set both a start and end date when we on holiday and automatically calculate delivery dates accordingly. Why Amazon cannot employ a similar system is beyond me.