We’ve made improvements to the automated handling time feature for seller-fulfilled orders. These updates will help protect you from order surges and will show more accurate delivery promises, which can result in increased sales.

Automated handling time is a feature that sets a more accurate handling time per SKU based on your past performance to make the delivery date on your offers more attractive to customers.

The following improvements have been introduced for automated handling time:

• Same-day handling time: Automated handling time will now apply a same-day handling time to SKUs that you ship on the day that you receive an order, which will show more accurate delivery promises.
• Override for order-handling capacity: Automated handling time will set your order-handling capacity based on your past performance, but you now have the option to manually override it if your operations improve.
• Option to revert to previous handling time: If you decide to switch off automated handling time, it will revert your SKU-specific handling time to what it was before you enabled this feature. Now you can try the feature without losing your pre-configured values.

To enable this feature, go to Automated handling time.

To learn more, go to Introduction to automated handling time.