I just want to sell as an Individual, not a professional
Hello Forum Members,
I wanted to try selling on Amazon as an experiment to see if it would be profitable. I tried to create an individual selling account. Amazon forced me to create a professional account with access to Canada, the United States, and Mexico markets. I tried to downgrade my account to an individual, but the Mexico market could not be downgraded. Then I was charged $39.99 even though I downgraded what I could. I need request to refund fee.
Now I'm still not sure if I am really an individual account or still a professional account. I only want to sell in the Canada and US markets and not be charged a professional subscription fee. How can I ensure that I am truly an individual seller for Canada and the US?
Thank you
0 replies
Michelle_Amazon
Hello @Seller_YZiVrVwLF3GQZ,
As long as you have not created any new listings in your Seller Account, you can contact Seller Support and ask them to refund you for the subscription fee for the month. I have reviewed your account and see that you are still listed as a professional account, which you can change here. You will need to change this before you create a case to Seller Support. If you still need help after you contact them, please provide me with the case ID so I can take a look.
Please know that many sellers start selling with an individual account, then upgrade to a professional account once their sales pick up, so you can upgrade again at any time.
Wishing you the best!
Michelle
