Seller Identification
I received a seller identification notification on April 1st, 2025. I immediately submitted an appeal along with my photograph and government ID (passport). After submitting the documents, I received a message saying:
"You have provided your document and information. Your document and information are being analyzed, and we may contact you by email for further clarification within 2 business days."
However, it has now been more than 6 business days, and I have not received any response. Unfortunately, my Amazon account has now been deactivated.
Please look into this matter and help resolve the issue so that my listing can be reactivated.
0 replies
Seller_RYaIuczyIi9EN
because of AMAZON NO RESPONSE on my identity verification documents. NOW my inventory is stranded and set for auto removal. KINDLY someone from amazon please check my documents and remove this violation so I can get my selling previlages back
Levi_Dylan_Amazon
Hello @Seller_RYaIuczyIi9EN,
Thank you for posting concerns with your account here on the seller forums.
I see that despite submitting the required information for the identity verification, your account was deactivated and your appeal has yet to be reviewed. I understand that this restriction is impacting your business and inventory which is causing stress for you, so I am here to offer assistance and support.
Our team is aware that there have been delays with the identity verification review. To support you the best, I have gone ahead and passed your information over to the responsible team for a review to be conducted. I will monitor this closely for an update from that team. I will reach out to you here once I receive any information.
Thank you for bringing this to our attention. If you have any additional questions, please don't hesitate to let me know. The forums community and I are here to support you.
Wishing you the best,
LeviDylan
