Hello

@Seller_YeWcEeTwlVO93 @Seller_RSwABJNHpHnEZ

Can you please escalate Case ID 16058407211 for me?

We have a product that is going Standard size on Send to Amazon, but it should be Oversize based on its dimensions and product category. We are concerned that the standard size warehouses will not be able to receive the product if we send it as amazon is allocating.

Hi There,

I’m trying to create a shipment for my ASIN B0CZL558TZ to Amazon Warehousing & Distribution (AWD), but I’m getting the following error:

"Select a standard-size product. Learn more about standard."

I checked my product details, and it is incorrectly classified as oversize, even though the actual dimensions should qualify it as standard-size. This seems to be preventing me from sending it to AWD.

I have already opened a case with Amazon regarding this issue (Case ID: 17093671051), but I wanted to check if anyone here has faced a similar problem. What’s the best way to get the size classification corrected?

Any insights or experiences would be greatly appreciated !

@Seller_zukQNO61PzGck@Seller_RSwABJNHpHnEZ@Seller_khUF6HPR2AHxu

I have an item that has two states when it is made, the first is the rolled up state: it is a standard size item. The second is the original state: it is a large size item. The first FBA shipments I sent out were rolled up and sent out, so until now they were recognized as standard size items. I tried to send the shipment to the FBA warehouse in the original state of the item (large item size) but it didn't hit the shelves, however I lost the shipment. I am now trying to update it's size to send to the buyer in it's original state, I have tried everything but it is still a standard item size.