Between 2024 to date, we have received around 11 emails saying that Amazon has removed product reviews from bad actors.

We are thankful for this, but our biggest concern is that even though Amazon says it has taken them down, the REVIEW RATING STAYS THE SAME. The written review will not be there, but the overall star and % remain the same.

Does anyone have this same issue? Any solution on this?

There is a trend of bad actors posting AI-generated bad reviews for hundreds of sellers. Amazon needs to combat AI with AI and recognize these reviews and bad actors. These bad actors can destroy an ASIN or even an entire brand. This must stop. We recently received a 1-star review for our chess board, & the review didn't even talk about the chess board. I looked up the reviewer & they ONLY give 1-star reviews. If this happens to you PLEASE report them. Open a Seller Support case and show the review and a link to the reviewer. You can also go to their profile and report them. Amazon, this has to stop!

I had some sellers from China hijack my ASINs and they were selling really bad products, missing parts - And my ASINs were rated very poorly (before, all the reviews were 5*).

I reported them through Amazon Brand Registry and Amazon accepted, Amazon removed the listings of those Sellers. However, I can't get Amazon to remove the bad reviews (I used the Report abuse of Amazon policies tool) and provided Amazon with evidence to prove that the reviews were not from the products I sell but Amazon did not accept.

How to remove bad reviews from those fake sellers? They are killing my business

Best regards