Dear sir/Madam, here i want to inform you case no caseID=10210129632,oreder id 405-8740112-0269127 Return request date 17-09-2024 by customer. reason of return customer mentioned is different from what was ordered ordered product name is Microfiber Striped Soft Anti slip Runner for bedroom,Living Room, Study Room,Kids Room ( Multicolour , 55x22 Inches )here i want to say sir we shipped product according to customer order product quality,product name,variety is same as customer order & choice. you can also verify our product there is not any different product shipped by us, but why customer said different product pls veriy this thing.here also we want to say that pls do not Deduct return charges from my account.hope you will do as same

Kindly Resolve this issue Asap.

Thanks & Regards

AN BROTHERS

[Moderator Edit: Personal Datat]

We have received the wrong item from Customer Return.

Case 1: We sent the package as per usual, but the item we received in return was completely counterfeit. I attempted to file a claim with the safety team, but their system indicated that the product wasn’t eligible for a claim. The dashboard showed that the product had been delivered, even though it hadn’t been properly updated to reflect the actual situation.

Case 2: When I received the returned package, it was completely empty. I filed a claim for this issue, but it was denied. As a result, the seller has experienced a total loss.