FedEx Not Available Option for Buy Shipping
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Seller_4UM8yjmyTV3Aj

FedEx Not Available Option for Buy Shipping

We're having issues with FedEx not being an option on any of our shipments in the Buy Shipping window.

Anyone else experiencing this?

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11 replies
Fulfill Orders
Tags:FedEx, Fulfillment, Shipping
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KJ_Amazon
In reply to: Seller_4UM8yjmyTV3Aj's post

@Seller_4UM8yjmyTV3Aj Thanks for the heads-up on that issue.

Some sellers reported issues selecting UPS this morning, but not FedEx.

Have you filed a support case with details I can check, and can you provide some more details?

Is FedEx was not appearing at all in the carrier filter, with all FedEx options showing as: "The selected shipping service cannot be purchased"?

Is FedEx appearing as eligible, but attempting to do so returning "Error occurred. Please try with a different delivery method"?

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Seller_uhEhsac3sVXet
In reply to: Seller_4UM8yjmyTV3Aj's post

We are facing the same issue as well for almost a week now.

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KJ_Amazon
In reply to: Seller_4UM8yjmyTV3Aj's post

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Seller_uhEhsac3sVXet
As I am writing this i checked and it suddenly started working again.. not confident it will last.
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Hello @Seller_uhEhsac3sVXet Our partner teams are continuing to investigate these seller reports to make updates, and I am sharing cases/issues with that team. Please check back if you see any changes to your Buy Shipping availability.

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