Refund At First Scan for $100 order
I recently have had two orders refund at first scan for orders that were $100 or over. Previous months those amount totals were never refund at first scan. Why all the sudden is amazon allowing this? $100 was the base, after tax order was $107, on both orders. I thought 100$ was the threshold that was not to be refund at first scan?
0 replies
Seller_65SosQSNEbezj
Us too! We just came to the forums looking for answers, both orders Amazon refunded today were over $100.
KJ_Amazon
Hello @Seller_8opwwN6P8sp6Z
According to our Seller Help page for Prepaid returns for seller-fulfilled orders, sellers can request SKU-level exemptions from prepaid return labels for SKUs in the category: "High Price Items."
"Return requests automatically authorized through Amazon’s prepaid return label program are automatically eligible for Refund at First Scan."
I will reach out to our partner team to request further details, so if you can provide an Order or Case ID, that would be helpful.
KJ_Amazon
Refund At First Scan for $100 order
I recently have had two orders refund at first scan for orders that were $100 or over. Previous months those amount totals were never refund at first scan. Why all the sudden is amazon allowing this? $100 was the base, after tax order was $107, on both orders. I thought 100$ was the threshold that was not to be refund at first scan?
Refund At First Scan for $100 order
I recently have had two orders refund at first scan for orders that were $100 or over. Previous months those amount totals were never refund at first scan. Why all the sudden is amazon allowing this? $100 was the base, after tax order was $107, on both orders. I thought 100$ was the threshold that was not to be refund at first scan?
0 replies
0 replies
Seller_65SosQSNEbezj
Us too! We just came to the forums looking for answers, both orders Amazon refunded today were over $100.
KJ_Amazon
Hello @Seller_8opwwN6P8sp6Z
According to our Seller Help page for Prepaid returns for seller-fulfilled orders, sellers can request SKU-level exemptions from prepaid return labels for SKUs in the category: "High Price Items."
"Return requests automatically authorized through Amazon’s prepaid return label program are automatically eligible for Refund at First Scan."
I will reach out to our partner team to request further details, so if you can provide an Order or Case ID, that would be helpful.
KJ_Amazon
Seller_65SosQSNEbezj
Us too! We just came to the forums looking for answers, both orders Amazon refunded today were over $100.
Seller_65SosQSNEbezj
Us too! We just came to the forums looking for answers, both orders Amazon refunded today were over $100.
KJ_Amazon
Hello @Seller_8opwwN6P8sp6Z
According to our Seller Help page for Prepaid returns for seller-fulfilled orders, sellers can request SKU-level exemptions from prepaid return labels for SKUs in the category: "High Price Items."
"Return requests automatically authorized through Amazon’s prepaid return label program are automatically eligible for Refund at First Scan."
I will reach out to our partner team to request further details, so if you can provide an Order or Case ID, that would be helpful.
KJ_Amazon
KJ_Amazon
Hello @Seller_8opwwN6P8sp6Z
According to our Seller Help page for Prepaid returns for seller-fulfilled orders, sellers can request SKU-level exemptions from prepaid return labels for SKUs in the category: "High Price Items."
"Return requests automatically authorized through Amazon’s prepaid return label program are automatically eligible for Refund at First Scan."
I will reach out to our partner team to request further details, so if you can provide an Order or Case ID, that would be helpful.
KJ_Amazon
