Hope you all are doing well. I just recently launched this brand and had roughly $1600 in my Net Proceeds that all of a sudden went to Account Level Reserve yesterday, leaving me with no disbursement for this settlement period. I've been taking sales since April 3 and have yet to receive any funds.

At the same time I noticed all my funds move to reserve, my account was tagged as "at risk" due to the INFORM act. This has been handled, but the funds have not returned to Net Proceeds. Additionally, any new funds that come in at this point immediately go to reserve.

Have any of you also had the INFORM act affect your Net Proceeds? How did you get your money from being stuck in Account Level Reserve?

Thanks

hello recently I had my account suspended about a month ago, but I got it back and it’s live but my net proceeds is stuck at 0 now , and it has been 3 settlement pay days and I haven’t gotten paid nothing been behind on all my inventory etc. I have contacted Amazon multiple times now and yet still no reply I was trying to see if someone can help me or something @Seller_1KYLYkgAlu4xX@Seller_4GjtS9k0cnHHvthis is my case Id:16010648271

A Few days ago i had 2200 plus in my net proceeds everytime i would ship a new sale after my net proceeds goes down as money enters my reserve for the current cycle . Now my net proceed for my next payment is 1917 i stopped selling and now im waiting to get paid out to continue because I don't want to have 0 in my next proceeds . Why is this happening also why do i have to wait almost a month for my funds in my reserve to be released is my account still under reserve ?