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Impossible to get in contact with Seller Support
I have been trying multiple times to get in contact with someone at Amazon that actually deals with Seller's Problems.
My account has been decactivated and requires me to submit information to Amazon in order to resolve the issue.
I gave Amazon all the documents they requested by the only replies i get are: We received your submission but do not have enough information to reactivate your account."
I can't even open a CASE because either 1) the bot replies and closes the CASE, or 2) only links me to submit information (WHICH I HAVE DONE 10 TIMES ALREADY)
Can Amazon actually provide SUPPORT? Or is this just a game to you guys to try and avoid helping us sellers at all,.
PLEASE GIVE A CALL LINE # to CALL or have someone that is actually going to deal with Seller's Issues.
It has been 3 months since the deactivation and NO RESPONSE FROM AMAZON.
8 replies
Seller_LyYw7fQRKc5G7
Once your account is suspended, the only way to communicate with Amazon is through your account submission process in the Account Health page.
The only way to get your account back is to provide what Amazon is asking for. If you wish for help, post your suspension notice here.
Stevie_Amazon
Hi there @Seller_aM64Dy2ta0Rpo,
I see you have previously posted a topic where I have engaged with you.
Per community guidelines, please only create one thread per topic.
I understand I have not yet been able to reply due to the volume of threads here, but your patience is greatly appreciated. I will be further replying to you here.
Stevie.
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