I am not established in the UK for VAT purposes and need to pay VAT owed to amazon.

I was told to contact mdri-exec-escalations@amazon.co.uk . According to the information I received from the Amazon notification they had to answer in 48 hours time. This time have passed long time ago but they still does not respond.

My disbursements are still blocked, I got more than 269.85 blocked on my account because I have to pay £1000 GBP tax debt and mdri-exec-escalations@amazon.co.uk does not respond.

Can anyone advise?

Hi,

I have been chasing Amazon to investigate 25 units in Amazon FR and 24 units at Amazon UK that have been misplaced at amazon warehouses and after multiple cases and submitted all the related documents, the case just keeps getting closed without reimbursement of my money.

Can someone please direct me how to escalate this missing units case for UK and FR marketplaces? I have just been creating cases and providing proofs and multiple associates respond on the case eventually closing it without response.

Case ID UK: 10098797492

Case ID FR: 9942125592

Id really appreciate some help please.

Ive been trying to close my account for months. Amazon just doesn't respond to the help cases created by the "close account" request under accounts.

I have had so many conversations with Amazon associates who say "only the internal team can close an account." Repeatedly requesting on the same case (created by amazons automatic closure system) for closure, or creating other cases -doesnt help.

Ive downgraded to individual. I have no stock, no balance, and an account that is healthy. To top it all, I have now been threatened (via email) that if I don't give an epr number to Amazon France, im going to be charged fees. I have no interest in selling in France, never signed up to it, have no epr registration and never want to.

This "not responding" seems to be a license to print money for themselves. It's easy to sign up to Amazon, but when you want to leave (even with a healthy account), amazon is preventing me. Short of getting a legal team to take over, I don't know what else to do. Can anyone help?