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Account Activation Process
Hello team, @Connor_Amazon @CR_Amazon@Jim_Amazon@Stevie_Amazon@SEAmod@KJ_Amazon@Nikki_Amazon
Case ID: 17535735351
Case ID: 17534876751
My account been deactivated without any warning or notification. Firstly my seller offer deactivated, Reagrding this I have contacted the team how to activate? The team team guid with necessary step but after some minutes my account is deactivated. I don't know why? Team is asking for the invoice of recently listed product. I provide the invoice in which mentioned all details mentioned which they required but they are saying insuffucient information for reactivation. I have tried 5-10 times but everytime I got the same response. Please review that and let me know how to proceed and exactly what they want.
Looking Farword to hear from you
3 replies
Seller_kIukTwdhvntAp
"Team is asking for the invoice of recently listed product. I provide the invoice in which mentioned all details mentioned which they required but they are saying insuffucient information for reactivation. "
So, you didn't like the answers that you got about your Pro Forma Invoice in your post from 2 weeks ago?
Try this answer instead ---
THE AMAZON TWO STEP -- A NEW DANCE FOR SELLERS
More and more frequently Amazon is taking a TWO STEP approach and you are probably caught with not doing one of the steps (or either one!)
You are likely confusing AMAZON allowing you to list (or at least "ungate") an item or category and actually being APPROVED to sell a product. Amazon might ungate you for a CATEGORY, but there can be 100's of brands in the category and they ALL have their own restrictions.
AMAZON is only interested in FEES. They will allow a chimpanzee to list if it means they collect $$$$$.
Additionally, brands that you COULD sell yesterday may be restricted today or next week. Amazon is a moving target to deal with.
DO YOU have an LOA from the brand allowing you to sell on here?
If you have an LOA that specifically says you can sell on Amazon you MIGHT survive listing items.
More and more brands are providing a "whitelist" of their approved sellers and if YOU are NOT on the list you will be stopped in your tracks and probably hit with an IP violation.
DID YOU source from AUTHORIZED wholesale sources that your rep at the brand says are OK? You DO have a sales rep at the brand, don't you?
NOTE the verification is required from the brand that the source is legitimate and authorized, NOT from one of those touted on TikTok and YouTube as having "thousands of brands and products" that assures you that they are authorized.
If you have watched any YouTube or TikTok videos FORGET everything you saw there.
Spend hours/days on Seller U and read the Forum to see all the really creative ways rookies and experienced sellers find to get suspended by ignoring the advice above!
https://sell.amazon.com/learn
If you don't already have the above requirements in place you are probably going to have stranded inventory (if you do FBA) and a suspended account.
ALSO SEE THIS POST ON GETTING APPROVALS FROM AMAZON
https://sellercentral.amazon.com/seller-forums/discussions/t/b559e6e2-3935-43d1-942e-f9ac8d963394
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