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Issue with Product Images on Listing - ASIN: B0CFLF9R3D - Market: UK and DE
Subject: Issue with Product Images on Listing - ASIN: B0CFLF9R3D - Market: UK and DE
Hi ,
I hope this message finds you well.
I’m reaching out regarding my product listing with ASIN: B0CFLF9R3D, which is currently being sold in Germany and the UK. I recently updated the listing with 9 new images. However, I’ve noticed that both the old and new images are now appearing on the product detail page, resulting in a total of 18 images being displayed.
My intention was to replace the old images with the new ones, not to have them combined. Could you please assist in resolving this issue so that only the newly uploaded 9 images are displayed on the product detail page?
I also launched a case with seller support team Case ID: 10126507152, But nothing fixed.
Thank you for your prompt attention to this matter.
Best regards,
13 replies
Seller_C8XxwTXrjLw11
As you just have 7 image slot this case is not possible... Where you see the 18 images?
Emma_Amazon
Hello @Seller_tccLJJd23uEbj,
I checked the ASIN and I only see 6 pictures on the detail page.
Also I had a look at the case and it seems that you were asked to to delete the pictures via file upload, did that resolve your issue?
Best,
Emma
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