Recently Amazon auto enrolled me in the Automated Handling time. This does not work for me. Where I generally do ship before the time I set, I have set that time for a reason. I am a one person shop. They are telling me I have to ship orders in a day and there are days that I have other commitments that make a 1 day shipping time near impossible. When I try to go into individual listing to change the handling time. The field isn't even there though the Seller University claim there is such a field.
How do I get out of this?
Under the tab"general shipping settings" look at "handling time." You should be able to click edit and opt out of the "automated handling time." There is a little slide button that will deactivate this.
"When I try to go into individual listing to change the handling time. The field isn't even there"
On the listing page, it's called " Production time", which is under "Offer" tab, scroll down past "List Price", almost to the bottom of the page.
Hi @Mountain_Goth,
Thanks for the post and hope you had a good weekend.
If you wish to opt out of this once enrolled. it is easily doable via the instructions below:
In the settings menu in Seller Central, select Shipping settings.
Click the General shipping settings tab.
Scroll down to Handling time and click Edit.
Toggle to turn off Automated handling time and click Save.
Once you opt out, all of the SKU's will revert back to the handling time you have originally set, there will be no need to manually update them.
Additionally if you decide to not opt out, your LSR metrics will not be impacted for the first 90 days.
Including a quick read on Automated Handling Time.
Best regards,
Rose_Amazon
Recently Amazon auto enrolled me in the Automated Handling time. This does not work for me. Where I generally do ship before the time I set, I have set that time for a reason. I am a one person shop. They are telling me I have to ship orders in a day and there are days that I have other commitments that make a 1 day shipping time near impossible. When I try to go into individual listing to change the handling time. The field isn't even there though the Seller University claim there is such a field.
How do I get out of this?
Recently Amazon auto enrolled me in the Automated Handling time. This does not work for me. Where I generally do ship before the time I set, I have set that time for a reason. I am a one person shop. They are telling me I have to ship orders in a day and there are days that I have other commitments that make a 1 day shipping time near impossible. When I try to go into individual listing to change the handling time. The field isn't even there though the Seller University claim there is such a field.
How do I get out of this?
Under the tab"general shipping settings" look at "handling time." You should be able to click edit and opt out of the "automated handling time." There is a little slide button that will deactivate this.
"When I try to go into individual listing to change the handling time. The field isn't even there"
On the listing page, it's called " Production time", which is under "Offer" tab, scroll down past "List Price", almost to the bottom of the page.
Hi @Mountain_Goth,
Thanks for the post and hope you had a good weekend.
If you wish to opt out of this once enrolled. it is easily doable via the instructions below:
In the settings menu in Seller Central, select Shipping settings.
Click the General shipping settings tab.
Scroll down to Handling time and click Edit.
Toggle to turn off Automated handling time and click Save.
Once you opt out, all of the SKU's will revert back to the handling time you have originally set, there will be no need to manually update them.
Additionally if you decide to not opt out, your LSR metrics will not be impacted for the first 90 days.
Including a quick read on Automated Handling Time.
Best regards,
Rose_Amazon
Under the tab"general shipping settings" look at "handling time." You should be able to click edit and opt out of the "automated handling time." There is a little slide button that will deactivate this.
Under the tab"general shipping settings" look at "handling time." You should be able to click edit and opt out of the "automated handling time." There is a little slide button that will deactivate this.
"When I try to go into individual listing to change the handling time. The field isn't even there"
On the listing page, it's called " Production time", which is under "Offer" tab, scroll down past "List Price", almost to the bottom of the page.
"When I try to go into individual listing to change the handling time. The field isn't even there"
On the listing page, it's called " Production time", which is under "Offer" tab, scroll down past "List Price", almost to the bottom of the page.
Hi @Mountain_Goth,
Thanks for the post and hope you had a good weekend.
If you wish to opt out of this once enrolled. it is easily doable via the instructions below:
In the settings menu in Seller Central, select Shipping settings.
Click the General shipping settings tab.
Scroll down to Handling time and click Edit.
Toggle to turn off Automated handling time and click Save.
Once you opt out, all of the SKU's will revert back to the handling time you have originally set, there will be no need to manually update them.
Additionally if you decide to not opt out, your LSR metrics will not be impacted for the first 90 days.
Including a quick read on Automated Handling Time.
Best regards,
Rose_Amazon
Hi @Mountain_Goth,
Thanks for the post and hope you had a good weekend.
If you wish to opt out of this once enrolled. it is easily doable via the instructions below:
In the settings menu in Seller Central, select Shipping settings.
Click the General shipping settings tab.
Scroll down to Handling time and click Edit.
Toggle to turn off Automated handling time and click Save.
Once you opt out, all of the SKU's will revert back to the handling time you have originally set, there will be no need to manually update them.
Additionally if you decide to not opt out, your LSR metrics will not be impacted for the first 90 days.
Including a quick read on Automated Handling Time.
Best regards,
Rose_Amazon