Hi,

Your Amazon seller account has been deactivated in accordance with section 3 of Amazon’s Business Solutions Agreement. Your listings have been removed. Funds will not be transferred to you but will stay in your account while we work with you to address this issue. Please ship any open orders to avoid further impact to your account.

Why did this happen?

We have deactivated your account because you created one or more ASIN variations that violate our ASIN Creation policies. Selling partners may not:

-- Change the product’s detail page (parent or child) to become fundamentally different from the original product listed.

-- Change the parent product's detail page so it does not match the children.

-- Add incorrect child variations that are not true variations of the parent product.

-- Add multi-pack variations that are not manufacturer created to an already existing parent.

Please review Amazon’s policies regarding ASIN creation for additional details (https://sellercentral.amazon.com/gp/help/G201844590).

Has your account been deactivated in error?

If you believe there has been an error, submit an explanation by following the guidance in the "Next Steps" column next to the policy warning on your Account Health page. Your explanation should include the following information:

-- How you have not misused ASIN variations.

-- Evidence that shows that your account complies with our variation policy.

My account was Deactivated and section-3 was applied because of IP violation but that IP violation has been removed now and account health has also been restored, why is my account still deactivated under section 3?

kindly resolve my issue as the reason because of which i got section 3, that problem itself has been resolved, no more IP violation, so my account should also be activated back.

We got trademark violations on 2 listings that were deleted prior to receiving violations (approximately 2 weeks before). Account health support helped with only one of them and removed violation from our account health and returned us AHR points. However, for the second listing with the exact same issue violation is still on our account health page and this violation still affects our rating. Account health support is not helping with the second violation, even though they have admitted that this is Amazon's technical problem when they were helping us with the first one.