Horrible ABA service - recurring deduction from account with no service offered

Countries

Read only
Australia
Belgium
Brazil
Canada
Egypt
France
Germany
India
Italy
Japan
Mexico
Netherlands
Poland
Saudi Arabia
Singapore
Spain
Sweden
Turkey
United Arab Emirates
United Kingdom
United States
India
imgSign in
Country changed
user profile
Seller_ndkeLyqgh3Jwu

Horrible ABA service - recurring deduction from account with no service offered

it's been a nightmare after starting the above services.(i) our sales have dropped marginally and are decreasing.(ii)  advisory fees are deducted from our account every week.(iii) no service being offered except 2 calls that happened initially.(iv) majority of things mentioned were already in place and we are paying only for report generation.

we are writing to cancel this urgently since last 4 days with no response received, raised to customer service, he have given the incorrect mail id . today other customer associate given other mail id further customer care disconnected the call between the discussion

kindly cancel this service & process the reimbursement of the incurred charges urgently

113 views
8 replies
Tags:Advertising, Amazon business, Deals, Lightning Deals, Sponsored Brands
10
Reply
0 replies
user profile
Seller_u12KXJ3y5HaqZ

same problem i am facing

00
user profile
Seller_wboLq5q4EJtFp

check the FAQ section at the bottom of this page - https://sell.amazon.in/grow-your-business/programs/amazon-business-advisory

there is an email address there, you can mail to that address.

00
user profile
Adam_Amazon_

Hello @Seller_ndkeLyqgh3Jwu,

Thank you very much for your post. This service is renewable every 3 months. Can you please share what was the answer from Sellers Support?

Adam

00
Follow this discussion to be notified of new activity