Dear Amazon Seller Support Team,
My name is Prabhat, and my seller account has been under review, with identity verification and supply chain document submission requested. I completed the video call verification and submitted all required documents over 12 days ago, yet I am still unable to access my account or withdraw funds. Despite contacting Amazon Account Specialists through the Account Health Dashboard, I have not received clear guidance or a resolution timeline.
This delay is creating significant financial stress for me, as I urgently need access to these funds to pay my creditors. Every day without access makes my situation more challenging, and I am under immense pressure as creditors are actively reaching out to collect payments. I am experiencing severe anxiety and stress as a result, and it is becoming increasingly difficult for me to manage.
I kindly request that Amazon allow me access to my funds as soon as possible. This would make a significant difference in helping me address my immediate financial obligations and maintain stability.
Thank you for your attention to this urgent matter. I look forward to your swift response.
Sincerely,
Prabhat
Hello @Seller_B1HHkRkC4a1DT
Thank you for the information provided regarding the issues you have been seeing on the account. I understand your information has been under review which has left your account in a disrupted status and restrictions to your ability to access your funds. You mention having completed the verification, but still not having received a response which has increased the frustration with the situation. Have you received any other details or updates as of now?
Our team will limit the access to the account while the review is still ongoing as they need to ensure that there is not any kind of activity ongoing that is prohibited under our policies. Once they have completed their review and confirmed your compliance, they will be able to remove the restrictions and access will be restored. If they are unable to validate the details, they will be obligated to take a rejection on the submission and maintain the restrictions present.
We do encourage you to share more on the actions you have taken and if you have received any new details as of now.
Best,
Atlas
Dear Amazon Seller Support Team,
My name is Prabhat, and my seller account has been under review, with identity verification and supply chain document submission requested. I completed the video call verification and submitted all required documents over 12 days ago, yet I am still unable to access my account or withdraw funds. Despite contacting Amazon Account Specialists through the Account Health Dashboard, I have not received clear guidance or a resolution timeline.
This delay is creating significant financial stress for me, as I urgently need access to these funds to pay my creditors. Every day without access makes my situation more challenging, and I am under immense pressure as creditors are actively reaching out to collect payments. I am experiencing severe anxiety and stress as a result, and it is becoming increasingly difficult for me to manage.
I kindly request that Amazon allow me access to my funds as soon as possible. This would make a significant difference in helping me address my immediate financial obligations and maintain stability.
Thank you for your attention to this urgent matter. I look forward to your swift response.
Sincerely,
Prabhat
Dear Amazon Seller Support Team,
My name is Prabhat, and my seller account has been under review, with identity verification and supply chain document submission requested. I completed the video call verification and submitted all required documents over 12 days ago, yet I am still unable to access my account or withdraw funds. Despite contacting Amazon Account Specialists through the Account Health Dashboard, I have not received clear guidance or a resolution timeline.
This delay is creating significant financial stress for me, as I urgently need access to these funds to pay my creditors. Every day without access makes my situation more challenging, and I am under immense pressure as creditors are actively reaching out to collect payments. I am experiencing severe anxiety and stress as a result, and it is becoming increasingly difficult for me to manage.
I kindly request that Amazon allow me access to my funds as soon as possible. This would make a significant difference in helping me address my immediate financial obligations and maintain stability.
Thank you for your attention to this urgent matter. I look forward to your swift response.
Sincerely,
Prabhat
Hello @Seller_B1HHkRkC4a1DT
Thank you for the information provided regarding the issues you have been seeing on the account. I understand your information has been under review which has left your account in a disrupted status and restrictions to your ability to access your funds. You mention having completed the verification, but still not having received a response which has increased the frustration with the situation. Have you received any other details or updates as of now?
Our team will limit the access to the account while the review is still ongoing as they need to ensure that there is not any kind of activity ongoing that is prohibited under our policies. Once they have completed their review and confirmed your compliance, they will be able to remove the restrictions and access will be restored. If they are unable to validate the details, they will be obligated to take a rejection on the submission and maintain the restrictions present.
We do encourage you to share more on the actions you have taken and if you have received any new details as of now.
Best,
Atlas
Hello @Seller_B1HHkRkC4a1DT
Thank you for the information provided regarding the issues you have been seeing on the account. I understand your information has been under review which has left your account in a disrupted status and restrictions to your ability to access your funds. You mention having completed the verification, but still not having received a response which has increased the frustration with the situation. Have you received any other details or updates as of now?
Our team will limit the access to the account while the review is still ongoing as they need to ensure that there is not any kind of activity ongoing that is prohibited under our policies. Once they have completed their review and confirmed your compliance, they will be able to remove the restrictions and access will be restored. If they are unable to validate the details, they will be obligated to take a rejection on the submission and maintain the restrictions present.
We do encourage you to share more on the actions you have taken and if you have received any new details as of now.
Best,
Atlas
Hello @Seller_B1HHkRkC4a1DT
Thank you for the information provided regarding the issues you have been seeing on the account. I understand your information has been under review which has left your account in a disrupted status and restrictions to your ability to access your funds. You mention having completed the verification, but still not having received a response which has increased the frustration with the situation. Have you received any other details or updates as of now?
Our team will limit the access to the account while the review is still ongoing as they need to ensure that there is not any kind of activity ongoing that is prohibited under our policies. Once they have completed their review and confirmed your compliance, they will be able to remove the restrictions and access will be restored. If they are unable to validate the details, they will be obligated to take a rejection on the submission and maintain the restrictions present.
We do encourage you to share more on the actions you have taken and if you have received any new details as of now.
Best,
Atlas