I have an AWD shipment note, which shows that it was delivered on 10/04. Now it's 11/12. This was delivered before the 10/4 deadline and I need the equipment! I contacted CS, but I got nowhere. I have contacted AGL - they are "investigating" whether the shipment was shipped using Amazon.
In the investigation of the Amazon case and AWD staff, they have been asking me to wait. The product has been out of stock for a month now, and I am afraid that there will be no product sales on the Black Five network, which is a great risk of lagging sales. What should I do? Please help, thank you.
AGLShipment ID STAR-STAR-UXEEEE32XX4S4
Use case ID: 16585876491
Hello @Seller_Eb8PvbkvDevH7
Thank you for reaching out to us in the forums and for sharing those details.
I asked our AWD partners to review your question. In the meantime, please limit yourself to only one forums thread about this issue. Opening multiple threads takes extra time for us to review and makes it more difficult for us to respond to your questions.
KJ_Amazon
I have an AWD shipment note, which shows that it was delivered on 10/04. Now it's 11/12. This was delivered before the 10/4 deadline and I need the equipment! I contacted CS, but I got nowhere. I have contacted AGL - they are "investigating" whether the shipment was shipped using Amazon.
In the investigation of the Amazon case and AWD staff, they have been asking me to wait. The product has been out of stock for a month now, and I am afraid that there will be no product sales on the Black Five network, which is a great risk of lagging sales. What should I do? Please help, thank you.
AGLShipment ID STAR-STAR-UXEEEE32XX4S4
Use case ID: 16585876491
I have an AWD shipment note, which shows that it was delivered on 10/04. Now it's 11/12. This was delivered before the 10/4 deadline and I need the equipment! I contacted CS, but I got nowhere. I have contacted AGL - they are "investigating" whether the shipment was shipped using Amazon.
In the investigation of the Amazon case and AWD staff, they have been asking me to wait. The product has been out of stock for a month now, and I am afraid that there will be no product sales on the Black Five network, which is a great risk of lagging sales. What should I do? Please help, thank you.
AGLShipment ID STAR-STAR-UXEEEE32XX4S4
Use case ID: 16585876491
Hello @Seller_Eb8PvbkvDevH7
Thank you for reaching out to us in the forums and for sharing those details.
I asked our AWD partners to review your question. In the meantime, please limit yourself to only one forums thread about this issue. Opening multiple threads takes extra time for us to review and makes it more difficult for us to respond to your questions.
KJ_Amazon
Hello @Seller_Eb8PvbkvDevH7
Thank you for reaching out to us in the forums and for sharing those details.
I asked our AWD partners to review your question. In the meantime, please limit yourself to only one forums thread about this issue. Opening multiple threads takes extra time for us to review and makes it more difficult for us to respond to your questions.
KJ_Amazon
Hello @Seller_Eb8PvbkvDevH7
Thank you for reaching out to us in the forums and for sharing those details.
I asked our AWD partners to review your question. In the meantime, please limit yourself to only one forums thread about this issue. Opening multiple threads takes extra time for us to review and makes it more difficult for us to respond to your questions.
KJ_Amazon