Hello Amazon,

Almost all the listing buy box are lost for two weeks, but our account status is normal and healthy. We cannot use ad either,This is seriously affecting our sales program and causing us a lot of loss. CASE ID:15601765751

Can you please help us to request a manual review of the buy box eligibility? We will appreciate it very much!

Thank you

@Seller_zukQNO61PzGck@Seller_l3eCP9f1PtJXC@Seller_guLNtDGZuva40

Everything is fine with our store performance, but the Buy Box for all products in our store are lost. We tried contacting the customer service team to resolve the issue and they responded that even if we meet all the requirements we may not get the Buy Box. I am very confused about this, can anyone give me some advice please?

Account Health Rating - 224

Order Defect Rate - 0.3%

Late Shipment Rate - 0%

On-Time Delivery Rate - 96.55%

My Case ID: 15970454181

Hello @Seller_GEZPMc4CeQfh6@Seller_8hQgfj6OVZYse@Seller_pB5cNkUhpDlVP@Seller_pAPBCLhysbW5T

I see that you try to help in here regarding the "Buy Box" issue.

Kindly if you can take a look please .

Our all listings do not have Buy Box, our account is in good.

Nothing change, we lost buy box on these items even though we are the only seller of the ASlNs.

Case lD: 15616479721

It's emergency and important for us, and Prime Day is coming.

We really need help.

Thank you!