Removal orders taking 6+ months, cannot reactivate listing if inventory not removed

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Seller_8uzrxP27vdO9Y

Removal orders taking 6+ months, cannot reactivate listing if inventory not removed

We have products that were recalled, Amazon said that we have to remove the recalled inventory to reactivate these listings. This was 8 months ago and we were able to remove most of the recalled inventory, and reactivate one of the listings. But there are multiple removal orders that are taking way too long.

6+ months old removal orders, we tried to cancel them to do a disposal instead (thinking that might be faster) but Amazon says they cannot be canceled because they are under processing status and we just have to wait. But they have been under processing status for 100+ days! Case ID's: 9938778332, 9939194212, 9939086802

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Seller_8uzrxP27vdO9Y

@Jona_Amazon Can you please help? Case ID's: 9938778332, 9939194212, 9939086802

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Janina_Amazon

Hey @Seller_8uzrxP27vdO9Y,

you already opened another thread about this issue. Therefore I will close this one as a duplicate.

Here is a link to your other thread:

Removal orders taking over 6 months, cannot reactivate listing if inventory not removed

Best,

Janina

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