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Cannot update inventory in seller central
We have run into an issue in which we are unable to update inventory via seller central when an item sells out.
We can update inventory for items that are in stock, but if an item hits 0 we cannot add more.
For some reason seller central now has a multi level inventory system for us, but we only have 1 location.
Has this happened to anybody else?
12 replies
Seller_C2NiEkAU4xTGT
Yeah. Not sure why this was changed but you have to go to "Edit Listing' and change it there.
Seller_301i4hcILi9KQ
We have been experiencing this since last week. Opened a case and was told to update inventory using a product template.
Seller_nqf0vx63zZIOK
If you click on the zero it opens a new screen and you can update it there as well
Jameson_Amazon
Hi @Seller_qmhnxumPbV3pL,
Thank you for reaching out and for your patience! I'm just coming across your thread and wanted to check in with you, have you since been able update your inventory?
If you're continuing to run into this issue, please send me your case IDs and I'd be happy to take a further look!
Thanks again,
Jameson
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