New Seller Community
Identity Verification (Reverify) NO WORKING
Hi, Amazon Team
My account closed due to INFORM Consumers Act.
However, I'm unable to reverify my identity. It is technical problem that prevent me doing so.
When I click the link "Identity Verification (Reverify)" it redirects me to the Amazon seller help page. I started SO MANY CASES, for example ID 17196092321, ID 17201017521, but all reply i received are all the same wothout a word change. it seems my case go to a robot directly without being handled. there is no way out.
Thank you.
4 replies
Seller_FHZBjKyapjHHj
@Nano_Amazon@Levi_Dylan_Amazoncould you please help?
Seller_FHZBjKyapjHHj
@Micah_Amazon
@Steve_Amazon
@LeviDylan_Amazon
@Topher_Amazon
@Cooper_Amazon
CR_Amazon
Hi there @Seller_FHZBjKyapjHHj
My name is CR and wanted to hop in here to see if I can find out some additional details for you here.
Thank you for these case #'s as well. Please allow me a few minutes to take a look at these and do a few checks on my side. If you have more recent case #'s, please drop them below as well.
I'll report back here shortly.
CR_Amazon
CR_Amazon
@Seller_FHZBjKyapjHHj
CR back here again. After reviewing further, I am going to see if I can engage with the appropriate partner team here to see if we can get you some additional information.
I am working on putting this together now and will get it submitted off shortly. As soon as I have an update to share with you, I'll be sure to return back here and @ tag you for visibility.
Thank you for your patience while I work on this further for you.
CR_Amazon
