I had a pretty interesting discussion with a Live Channel Specialist today regarding a case I previously submitted, which presents an interesting situation for Amazon customers. For MF orders that ship to a PO Box, using the standard "PO Box ####" format for an address, Amazon won't allow a USPS solution for a label because "USPS does not validate a PO Box so Buy Shipping labels are not available". Interestingly enough, the only carrier solution that is normally available is "Amazon Shipping" - we're not sure how they deliver to PO Boxes either.

I raised the question with her: "If Amazon doesn't allow shipping via any other carriers to PO Boxes, why do they allow buyers to enter PO Box addresses as a shipping address? Isn't this doing a disservice to their customers?"

We always ship via a 3rd party solution for these. I assume everyone else does the same?

This seems to be a new trend. We have had 3 orders in the last couple of weeks that were to PO Boxes and Buy shipping indicates that the address is invalid. It has been the same story each time. Buy shipping either offers only Amazon Shipping, which we do not use, or no option at all. Yes, we can use another source for labels, but this is getting ridiculous. It is pointless trying to contact seller support because their response is some variation of it is the carrier that is the issue. Really frustrating.

There seems to be some bug in buy shipping, Amazon, please fix it. PO Boxes are legitimate and what possible reason would there be that we would not be able to ship via USPS to a PO Box.

@Seller_j9Bd91CW3ZVpr @Seller_RSwABJNHpHnEZ @Seller_s3amN64nZ4y9V @Seller_khUF6HPR2AHxu @Seller_nS0jcFQNDLG3e

Rec'd an order to a US PO Box (verified can ship via USPS) but no USPS option given in Buy Shipping. Only ship by Amazon. It falls within delivery time frame provided and is only a 4 oz package. What gives Amazon????