This seems to be a new trend. We have had 3 orders in the last couple of weeks that were to PO Boxes and Buy shipping indicates that the address is invalid. It has been the same story each time. Buy shipping either offers only Amazon Shipping, which we do not use, or no option at all. Yes, we can use another source for labels, but this is getting ridiculous. It is pointless trying to contact seller support because their response is some variation of it is the carrier that is the issue. Really frustrating.
There seems to be some bug in buy shipping, Amazon, please fix it. PO Boxes are legitimate and what possible reason would there be that we would not be able to ship via USPS to a PO Box.
@JiAlex_Amazon @KJ_Amazon @Dominic_Amazon @Jameson_Amazon @SEAmod
Hi @Seller_LAigNSQBmElpV,
Dominic from Amazon here, thank you for bringing this to our attention. I know you said you haven't had success with Seller Support. Can you please provide me with a case ID when you have raised this?
Best,
Dominic