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FBM Ship By dates changed after order was placed
I have an FBM order 113-9049104-7409867 that originally had a Ship By date of Tue, Apr 1, 2025 to Wed, Apr 2, 2025.
I was about to send it to our warehouse for processing but the ship by date has changed to Mon, Apr 7, 2025 to Tue, Apr 8, 2025.
Why?? How??
Has anyone else had the ship by date change on an order?
@KJ_Amazon, @Michelle_Amazon, @CR_Amazon, @Rose_Amazon, @Jim_Amazon, @Dougal_Amazon, @Glenn_Amazon
0 replies
Seller_OvL8C4BJWiuS9
Are you sure it's the ship date you are looking at and not the delivery dates?
Seller_52pUzzgnsLDGs
I have one day handling time. New orders yesterday had a ship by date of Tuesday. After noon or so new orders had a ship by date of Monday. Clearly, Amazon thought tomorrow was Easter with shipping closed on Monday. I thought Easter was several weeks away but when I went to google and typed in "when is easter" I got Sunday, April 6. Who knows why. but then I looked at the calendar. Amazon was screwed up, screwed our orders up but of course didn't think to let people know or send an apology. Mine did not change, however. Mine still say Tuesday. The customers are not happy and have requested cancelation.
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