I’ve been unable to access the Amazon Advertising Panel for the past 5 days. When I click on Campaign Manager, I get an error saying, "This page is not working right now. Advertising.amazon.in redirected you too many times. Try deleting your cookies." I’ve followed all troubleshooting steps from Seller Support, tried different devices, and switched ISPs, but the issue persists.

I’m also unable to extend my ad’s end date, which is affecting my orders. Additionally, I can’t access the Advertising Help Center. It seems like a technical issue on your side, and I need urgent help to resolve this.

It has been 7 days now, I am unable to get access in amazon Advertising Panel. When i click on Campaign manager in advertising section there is an error showing ' this page is not working right now. Advertising.amazon.in redirected you too many times. Try deleting your cookies '. I have tried each steps recommended by seller support but nothing working. I have changed my Computer/Laptop many times to get login and also changed my Data Service provider service but nothing working. I am unable to check my campaigns. Even I am unable to get access in advertisement help centre. Whenever i click on store name then country there is nothing showing to get help from Advertisement support team. I am stressed now, I am getting loss due to this not getting order due to advertisement stopped. Please help me. I am sure there is a technical issue from your side. So, please help me.

Hi

It has been five days, and I am still unable to access the Amazon Advertising Panel. When I click on "Campaign Manager" under the Advertising section, I receive an error stating: "This page is not working right now. Advertising.amazon.in redirected you too many times. Try deleting your cookies."

I have already raised a ticket (ID: 10839666802) and followed all the recommended troubleshooting steps, including:

Clearing cookies and cache

Changing computers/laptops

Switching internet service providers

Unfortunately, nothing has worked. Additionally, I cannot access the Advertising Help Center—when I select my store name and country, no options appear for further assistance.

This issue is directly impacting my business, as my advertisements have stopped, leading to order loss. I am also receiving recommendations to extend the advertisement end date, but I am unable to do so due to the access issue.

I strongly believe this is a technical issue on Amazon's side. Please escalate this matter urgently, as I am incurring losses. Your prompt resolution would be highly appreciated.

Looking forward to your immediate assistance.