We received a fake return
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Seller_lRz8KC6LXz9y8

We received a fake return

We recently had two items returned that are not our products. We have no idea what they are because it's nothing we make or sell. The return deduction was also taken from our SC account which is just wrong. These fake returns are become more frequent and we're concerned.

Can someone explain how this can happen and what we can do about it?

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Seller_OvL8C4BJWiuS9

Can you file a safe-t claim?

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Dominic_Amazon

Hi @Seller_lRz8KC6LXz9y8,

Dominic from Amazon here, would like to try to help. Did you create a case with Seller Support for this? If so can you please provide me with the Case ID?

Best,

Dominic

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