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MDW2 lost my entire FBA shipment - need support from mods
My entire shipment was lost by MDW2
Not only it was lost, MDW2 says it was never delivered despite I have submitted documentation from carrier and POD signed by Amazon employee. It was also checked AS ''DELIVERED'' at first and then ''disappeared''
Since March 16th I have opened the case MULTIPLE times where it has been closed as many times and marked as ''answered'' stating they have no proof of delivery.
I have also asked MULTIPLE times to escalate it and now it is stuck for weeks with no reimbursement from Amazon or even the smallest initiative to find the shipment in FC.
So, mods, please help.
Case ID 14954908201
Shipment FBA17MCKD55G, 7VR71L8Y
7 replies
Seller_rFlzbwYChEZbM
I am in the same situation as you, MDW2! I lost 29 boxes.
Topher_Amazon
Hi @Seller_c91BI5XHXtLQo, I've escalated this case so please keep an eye out for forthcoming correspondence.
Topher
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