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Seller_kqy2hRIRfxh0g

Sudden Sales Drop

I currently have 2,728 active product listings, some with multiple other sellers, and some as the only seller. My store is 7 figures annually averaging 30-40 units sold daily this time of year. Last night, I had a promotion end and as of 4pm today, I've had zero sales. I often set promotions and have never experienced a 0 unit day during a transition period (from one promotion to another) ever before. I would typically expect a drop in sales when a promotion ends, but 0 units in the later part of the afternoon is unheard of for me.

I've also checked my account health, and everything is in the green so I don't think Amazon is suppressing my listings due to account health.

I've looked on Down Detector to see if Amazon is having issues today, and while it says "no current problems at Amazon", the graph has spiked today.

Wondering if any other sellers have experienced this and can offer some advice.

1.6K views
15 replies
Tags:Advertising, Promotion pricing, Promotions, Search
180
Reply
user profile
Seller_kqy2hRIRfxh0g

Sudden Sales Drop

I currently have 2,728 active product listings, some with multiple other sellers, and some as the only seller. My store is 7 figures annually averaging 30-40 units sold daily this time of year. Last night, I had a promotion end and as of 4pm today, I've had zero sales. I often set promotions and have never experienced a 0 unit day during a transition period (from one promotion to another) ever before. I would typically expect a drop in sales when a promotion ends, but 0 units in the later part of the afternoon is unheard of for me.

I've also checked my account health, and everything is in the green so I don't think Amazon is suppressing my listings due to account health.

I've looked on Down Detector to see if Amazon is having issues today, and while it says "no current problems at Amazon", the graph has spiked today.

Wondering if any other sellers have experienced this and can offer some advice.

1.6K views
15 replies
Tags:Advertising, Promotion pricing, Promotions, Search
180
Reply
15 replies
user profile
Seller_ocWXA2GEIlt38

Hello TahoeOutdoor,

We do not do 7 figures, but do sell in the 6 figures annually. We sold well today for the first part and then it stopped, nothing. I am not sure if it is related or not.

Sometimes sales have these odd pauses and then they come in. I can say for us, that sales have been low the past two years compared to other years. Every time Amazon has a new update for their site, our sales suffer.

It is hard to say with Amazon. Our on time delivery rate without any padding is 98.44% yet they had a 7 day padding on our orders yesterday. We have everything automated with Amazon from estimate delivery times, to our handling times and we ship through Amazon's buy shipping service. Our items arrives in 2-5 days and yet the system has this padding. My point is Amazon seems to have everything automated by a system that has no clue and is full of errors. I have items that I sell 400-600 of in a 30 day period, yet Amazon shows that we sell only 50+ while showing that our competitors sell 100-200+.

Sales were picking up for us this week. We were up 38% and then today it jus stopped.

Hopefully it works out for you, me and everyone else and sales start coming in and it was just a system delay.

Thanks

120
user profile
Seller_ocWXA2GEIlt38

Just an update. I noticed that Amazon now has on the business reports page

"Business Reports is experiencing some data delays. We apologize for the inconvenience. Our teams are troubleshooting this and we expect this to be resolved within 12 hours."

Hopefully this is the issue.

60
user profile
Seller_5D33kXa2Zzfw4

Today's sales are my lowest ever. I am hoping it's a glitch.

120
user profile
Seller_JjUDpBqqxKYrC

Our last 3 months have been slow down 15.7% from last year economy is struggling hoping for a fantastic holiday

80
user profile
Seller_9yQUzZAP34cYw

My sales are down 80% for this time of day as averaged over the last 30 days.

90
user profile
Seller_D0VEe0ela1AKl

We work with a number of clients and looking at their sales yesterday I do not see a downward trend that would suggest your experience is anything more than a fluke event. Hopefully you will rebound today. Possible the post-presidential debate discussions and anniversary of 9/11 had people not in a buying mood. If so, it's only temporary.

20
user profile
Seller_GDHNUE0mJYvka

Same boat. zero sales until 5pm. Then just a few came in back to back. very strange, then it stopped.

20
user profile
Seller_gVikwH7edqn8z

We have experienced a significant drop in sales since August, often encountering a situation where there are no orders for a whole day, sometimes even no orders for 3 consecutive days, my products are not seasonal products, reviews are fine, do not have performance problems... Not sure what happened!

40
user profile
Danny_Amazon

Thanks for reporting this on the forums, @Seller_kqy2hRIRfxh0g - I can help share some resources on methods for boosting sales during the current back to school season, as well as some help page content on troubleshooting active and suppressed deals in case there's any useful tips for you!

Hope it improves soon!

-Danny

11
user profile
Seller_Ha6JyVvDK6Ybs

Now sudden consistency in drop for last 7 months with Amazon helping pushing sales even lower with all the pricing errors listing suppressions due to description deletion and other nonsense issues of listing removals but very great news every time Amazon EFFFs with items listing we no longer date time fixing we move inventory to ebay and guess what our ebay sales have more than doubled the lower Amazon thanks Amazon for waking us up! If you continue to keep all your eggs in one basket it will be disastrous.

20
user profile
Seller_kqy2hRIRfxh0g

Sudden Sales Drop

I currently have 2,728 active product listings, some with multiple other sellers, and some as the only seller. My store is 7 figures annually averaging 30-40 units sold daily this time of year. Last night, I had a promotion end and as of 4pm today, I've had zero sales. I often set promotions and have never experienced a 0 unit day during a transition period (from one promotion to another) ever before. I would typically expect a drop in sales when a promotion ends, but 0 units in the later part of the afternoon is unheard of for me.

I've also checked my account health, and everything is in the green so I don't think Amazon is suppressing my listings due to account health.

I've looked on Down Detector to see if Amazon is having issues today, and while it says "no current problems at Amazon", the graph has spiked today.

Wondering if any other sellers have experienced this and can offer some advice.

1.6K views
15 replies
Tags:Advertising, Promotion pricing, Promotions, Search
180
Reply
user profile
Seller_kqy2hRIRfxh0g

Sudden Sales Drop

I currently have 2,728 active product listings, some with multiple other sellers, and some as the only seller. My store is 7 figures annually averaging 30-40 units sold daily this time of year. Last night, I had a promotion end and as of 4pm today, I've had zero sales. I often set promotions and have never experienced a 0 unit day during a transition period (from one promotion to another) ever before. I would typically expect a drop in sales when a promotion ends, but 0 units in the later part of the afternoon is unheard of for me.

I've also checked my account health, and everything is in the green so I don't think Amazon is suppressing my listings due to account health.

I've looked on Down Detector to see if Amazon is having issues today, and while it says "no current problems at Amazon", the graph has spiked today.

Wondering if any other sellers have experienced this and can offer some advice.

1.6K views
15 replies
Tags:Advertising, Promotion pricing, Promotions, Search
180
Reply
user profile

Sudden Sales Drop

by Seller_kqy2hRIRfxh0g

I currently have 2,728 active product listings, some with multiple other sellers, and some as the only seller. My store is 7 figures annually averaging 30-40 units sold daily this time of year. Last night, I had a promotion end and as of 4pm today, I've had zero sales. I often set promotions and have never experienced a 0 unit day during a transition period (from one promotion to another) ever before. I would typically expect a drop in sales when a promotion ends, but 0 units in the later part of the afternoon is unheard of for me.

I've also checked my account health, and everything is in the green so I don't think Amazon is suppressing my listings due to account health.

I've looked on Down Detector to see if Amazon is having issues today, and while it says "no current problems at Amazon", the graph has spiked today.

Wondering if any other sellers have experienced this and can offer some advice.

Tags:Advertising, Promotion pricing, Promotions, Search
180
1.6K views
15 replies
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15 replies
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user profile
Seller_ocWXA2GEIlt38

Hello TahoeOutdoor,

We do not do 7 figures, but do sell in the 6 figures annually. We sold well today for the first part and then it stopped, nothing. I am not sure if it is related or not.

Sometimes sales have these odd pauses and then they come in. I can say for us, that sales have been low the past two years compared to other years. Every time Amazon has a new update for their site, our sales suffer.

It is hard to say with Amazon. Our on time delivery rate without any padding is 98.44% yet they had a 7 day padding on our orders yesterday. We have everything automated with Amazon from estimate delivery times, to our handling times and we ship through Amazon's buy shipping service. Our items arrives in 2-5 days and yet the system has this padding. My point is Amazon seems to have everything automated by a system that has no clue and is full of errors. I have items that I sell 400-600 of in a 30 day period, yet Amazon shows that we sell only 50+ while showing that our competitors sell 100-200+.

Sales were picking up for us this week. We were up 38% and then today it jus stopped.

Hopefully it works out for you, me and everyone else and sales start coming in and it was just a system delay.

Thanks

120
user profile
Seller_ocWXA2GEIlt38

Just an update. I noticed that Amazon now has on the business reports page

"Business Reports is experiencing some data delays. We apologize for the inconvenience. Our teams are troubleshooting this and we expect this to be resolved within 12 hours."

Hopefully this is the issue.

60
user profile
Seller_5D33kXa2Zzfw4

Today's sales are my lowest ever. I am hoping it's a glitch.

120
user profile
Seller_JjUDpBqqxKYrC

Our last 3 months have been slow down 15.7% from last year economy is struggling hoping for a fantastic holiday

80
user profile
Seller_9yQUzZAP34cYw

My sales are down 80% for this time of day as averaged over the last 30 days.

90
user profile
Seller_D0VEe0ela1AKl

We work with a number of clients and looking at their sales yesterday I do not see a downward trend that would suggest your experience is anything more than a fluke event. Hopefully you will rebound today. Possible the post-presidential debate discussions and anniversary of 9/11 had people not in a buying mood. If so, it's only temporary.

20
user profile
Seller_GDHNUE0mJYvka

Same boat. zero sales until 5pm. Then just a few came in back to back. very strange, then it stopped.

20
user profile
Seller_gVikwH7edqn8z

We have experienced a significant drop in sales since August, often encountering a situation where there are no orders for a whole day, sometimes even no orders for 3 consecutive days, my products are not seasonal products, reviews are fine, do not have performance problems... Not sure what happened!

40
user profile
Danny_Amazon

Thanks for reporting this on the forums, @Seller_kqy2hRIRfxh0g - I can help share some resources on methods for boosting sales during the current back to school season, as well as some help page content on troubleshooting active and suppressed deals in case there's any useful tips for you!

Hope it improves soon!

-Danny

11
user profile
Seller_Ha6JyVvDK6Ybs

Now sudden consistency in drop for last 7 months with Amazon helping pushing sales even lower with all the pricing errors listing suppressions due to description deletion and other nonsense issues of listing removals but very great news every time Amazon EFFFs with items listing we no longer date time fixing we move inventory to ebay and guess what our ebay sales have more than doubled the lower Amazon thanks Amazon for waking us up! If you continue to keep all your eggs in one basket it will be disastrous.

20
user profile
Seller_ocWXA2GEIlt38

Hello TahoeOutdoor,

We do not do 7 figures, but do sell in the 6 figures annually. We sold well today for the first part and then it stopped, nothing. I am not sure if it is related or not.

Sometimes sales have these odd pauses and then they come in. I can say for us, that sales have been low the past two years compared to other years. Every time Amazon has a new update for their site, our sales suffer.

It is hard to say with Amazon. Our on time delivery rate without any padding is 98.44% yet they had a 7 day padding on our orders yesterday. We have everything automated with Amazon from estimate delivery times, to our handling times and we ship through Amazon's buy shipping service. Our items arrives in 2-5 days and yet the system has this padding. My point is Amazon seems to have everything automated by a system that has no clue and is full of errors. I have items that I sell 400-600 of in a 30 day period, yet Amazon shows that we sell only 50+ while showing that our competitors sell 100-200+.

Sales were picking up for us this week. We were up 38% and then today it jus stopped.

Hopefully it works out for you, me and everyone else and sales start coming in and it was just a system delay.

Thanks

120
user profile
Seller_ocWXA2GEIlt38

Hello TahoeOutdoor,

We do not do 7 figures, but do sell in the 6 figures annually. We sold well today for the first part and then it stopped, nothing. I am not sure if it is related or not.

Sometimes sales have these odd pauses and then they come in. I can say for us, that sales have been low the past two years compared to other years. Every time Amazon has a new update for their site, our sales suffer.

It is hard to say with Amazon. Our on time delivery rate without any padding is 98.44% yet they had a 7 day padding on our orders yesterday. We have everything automated with Amazon from estimate delivery times, to our handling times and we ship through Amazon's buy shipping service. Our items arrives in 2-5 days and yet the system has this padding. My point is Amazon seems to have everything automated by a system that has no clue and is full of errors. I have items that I sell 400-600 of in a 30 day period, yet Amazon shows that we sell only 50+ while showing that our competitors sell 100-200+.

Sales were picking up for us this week. We were up 38% and then today it jus stopped.

Hopefully it works out for you, me and everyone else and sales start coming in and it was just a system delay.

Thanks

120
Reply
user profile
Seller_ocWXA2GEIlt38

Just an update. I noticed that Amazon now has on the business reports page

"Business Reports is experiencing some data delays. We apologize for the inconvenience. Our teams are troubleshooting this and we expect this to be resolved within 12 hours."

Hopefully this is the issue.

60
user profile
Seller_ocWXA2GEIlt38

Just an update. I noticed that Amazon now has on the business reports page

"Business Reports is experiencing some data delays. We apologize for the inconvenience. Our teams are troubleshooting this and we expect this to be resolved within 12 hours."

Hopefully this is the issue.

60
Reply
user profile
Seller_5D33kXa2Zzfw4

Today's sales are my lowest ever. I am hoping it's a glitch.

120
user profile
Seller_5D33kXa2Zzfw4

Today's sales are my lowest ever. I am hoping it's a glitch.

120
Reply
user profile
Seller_JjUDpBqqxKYrC

Our last 3 months have been slow down 15.7% from last year economy is struggling hoping for a fantastic holiday

80
user profile
Seller_JjUDpBqqxKYrC

Our last 3 months have been slow down 15.7% from last year economy is struggling hoping for a fantastic holiday

80
Reply
user profile
Seller_9yQUzZAP34cYw

My sales are down 80% for this time of day as averaged over the last 30 days.

90
user profile
Seller_9yQUzZAP34cYw

My sales are down 80% for this time of day as averaged over the last 30 days.

90
Reply
user profile
Seller_D0VEe0ela1AKl

We work with a number of clients and looking at their sales yesterday I do not see a downward trend that would suggest your experience is anything more than a fluke event. Hopefully you will rebound today. Possible the post-presidential debate discussions and anniversary of 9/11 had people not in a buying mood. If so, it's only temporary.

20
user profile
Seller_D0VEe0ela1AKl

We work with a number of clients and looking at their sales yesterday I do not see a downward trend that would suggest your experience is anything more than a fluke event. Hopefully you will rebound today. Possible the post-presidential debate discussions and anniversary of 9/11 had people not in a buying mood. If so, it's only temporary.

20
Reply
user profile
Seller_GDHNUE0mJYvka

Same boat. zero sales until 5pm. Then just a few came in back to back. very strange, then it stopped.

20
user profile
Seller_GDHNUE0mJYvka

Same boat. zero sales until 5pm. Then just a few came in back to back. very strange, then it stopped.

20
Reply
user profile
Seller_gVikwH7edqn8z

We have experienced a significant drop in sales since August, often encountering a situation where there are no orders for a whole day, sometimes even no orders for 3 consecutive days, my products are not seasonal products, reviews are fine, do not have performance problems... Not sure what happened!

40
user profile
Seller_gVikwH7edqn8z

We have experienced a significant drop in sales since August, often encountering a situation where there are no orders for a whole day, sometimes even no orders for 3 consecutive days, my products are not seasonal products, reviews are fine, do not have performance problems... Not sure what happened!

40
Reply
user profile
Danny_Amazon

Thanks for reporting this on the forums, @Seller_kqy2hRIRfxh0g - I can help share some resources on methods for boosting sales during the current back to school season, as well as some help page content on troubleshooting active and suppressed deals in case there's any useful tips for you!

Hope it improves soon!

-Danny

11
user profile
Danny_Amazon

Thanks for reporting this on the forums, @Seller_kqy2hRIRfxh0g - I can help share some resources on methods for boosting sales during the current back to school season, as well as some help page content on troubleshooting active and suppressed deals in case there's any useful tips for you!

Hope it improves soon!

-Danny

11
Reply
user profile
Seller_Ha6JyVvDK6Ybs

Now sudden consistency in drop for last 7 months with Amazon helping pushing sales even lower with all the pricing errors listing suppressions due to description deletion and other nonsense issues of listing removals but very great news every time Amazon EFFFs with items listing we no longer date time fixing we move inventory to ebay and guess what our ebay sales have more than doubled the lower Amazon thanks Amazon for waking us up! If you continue to keep all your eggs in one basket it will be disastrous.

20
user profile
Seller_Ha6JyVvDK6Ybs

Now sudden consistency in drop for last 7 months with Amazon helping pushing sales even lower with all the pricing errors listing suppressions due to description deletion and other nonsense issues of listing removals but very great news every time Amazon EFFFs with items listing we no longer date time fixing we move inventory to ebay and guess what our ebay sales have more than doubled the lower Amazon thanks Amazon for waking us up! If you continue to keep all your eggs in one basket it will be disastrous.

20
Reply

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