discussion. I was approved to sell a brand on Dec 8th 2024(sent the invoice for approval), yesterday, Dec. 12th 2024 I attempted to create my listing and I got a message that i can't sell the product. I have the inventory ready to be shipped to Amazon FBA and now I am stuck. Please help.

Thank you in advance.

CASE 17034334221

Brand & GTIN Exemption was approved, but whenever i try to list the product i still get asked to apply for brand approval?

Hello from Amazon Selling Partner Support,

My name is Priyanka and I am happy to assist you today.

I am glad to inform you that we have completed our review and accepted your application.

You can now create new ASINs for --, Sports & Outdoors. We have also added the GTIN exemption for Sports & Outdoors.

If you continue to encounter the 5461 error for the above approved Brand and Category, we recommend to wait. After being approved to create a new listing, it may take the system up to 24 hours to reflect the changes.

If the 5461 error persists beyond 24 hours as well, please resubmit the application with the latest screenshot of the error code 5461. Make sure the ---- and time stamp are visible in the background.

Good sales, hello everyone.

I have about 70-80 products of 3 brands waiting for approval from Amazon in the Temporary Warehouse. Unfortunately, I cannot unlock 3 brands.

The mail I received is as follows: 'We have closed this file because you have not sent new information and documents. Please reply to this mail or get help from ........'

Please apply by sending new information and documents. How do I need to send a new document :) ? I already follow all the instructions ...

I sent approval for 4 brands and 1 of them was accepted. The remaining 3 brands were not approved although the billing information was the same and all processes were the same :).

My supplier is approved, the products are from a new manufacturer and when I look at the sellers of the adverts, I see that there are many NEW sellers. The images also comply with all the rules. So why is the brand not approved? They say your account is not suitable for this, I understand, but why? So why can't I sell this product when all other new sellers are selling this product.

I have contacted customer service several times, they have been understanding but they say they don't have the authority to approve and can't help. This leaves me alone and I am sure I have followed all the guidelines.

It is also strange that when I send a trademark application, the e-mail I receive says that you can write to us here, I write, but there is no response from the other side, so what kind of document should I send, what kind of path should I follow, can someone tell me? Do I have to buy the product directly from the brand itself with the invoice and have it unlocked, so will we return to the same place again, after the brand is unlocked, I will still buy the product from my supplier, he already buys directly from the brand from the manufacturer :).

The total cost of the units is 600$ for me and it is an important money for many people and the equivalent of my 1 month of labour. Is there an authorised person who can help me in this matter?

@Seller_RJi9PlpLtnXiN@Seller_tTsUBqfmzzhKA @Seller_l3eCP9f1PtJXC @Seller_F4AbbFj6ovBk3 @Seller_nUXRIxpv1gT6F @Seller_7e4TizkSOVtBf