Help Needed from Amazon: Removal of Reviews that we believe violate Amazon's Guidelines

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Help Needed from Amazon: Removal of Reviews that we believe violate Amazon's Guidelines

We are reaching out to request the removal of the following customer reviews that appear to violate Amazon’s community guidelines. To maintain a helpful, product-focused review section, we believe these reviews should be removed.

Review Details:

ASIN: B07RB2KRCS

Title of Review: Hole

Reviewer Name: Rachael Royal

Review Date: 2024-11-06

Direct Link to Review: https://www.amazon.com/gp/customer-reviews/R2TJGKA7HILBWD/ref=cm_cr_getr_d_rvw_ttl?ie=UTF8&ASIN=B07RB2KRCS

Amazon Policy Violation:

This review falls under "Seller, order, or shipping feedback." The content does not provide meaningful product feedback, which detracts from the customer experience and the purpose of the review section.

ASIN: B01LZJVSTE

Title of Review: Meh

Reviewer Name: Leeza

Review Date: 2024-11-07

Direct Link to Review: https://www.amazon.com/gp/customer-reviews/R1MTUWS4ZR9M3D/ref=cm_cr_getr_d_rvw_ttl?ie=UTF8&ASIN=B09TV5H6Q5

Amazon Policy Violation:

This review falls under "Seller, order, or shipping feedback." The content does not provide meaningful product feedback, which detracts from the customer experience and the purpose of the review section.

ASIN: B01DTBKPWO

Title of Review: Doesn't Stay Put

Reviewer Name: Shellie B.

Review Date: 2024-11-07

Direct Link to Review: https://www.amazon.com/gp/customer-reviews/R1JMVB07V1E72J/ref=cm_cr_getr_d_rvw_ttl?ie=UTF8&ASIN=B01DTBKPWO

Amazon Policy Violation:

This review falls under "Seller, order, or shipping feedback." The content does not provide meaningful product feedback, which detracts from the customer experience and the purpose of the review section.

ASIN: B01LZJVSTE

Title of Review: Ok wipe warmer

Reviewer Name: Shyla

Review Date: 2024-11-08

Direct Link to Review: https://www.amazon.com/gp/customer-reviews/R3Q94WLUYJ716F/ref=cm_cr_getr_d_rvw_ttl?ie=UTF8&ASIN=B09TV5H6Q5

Amazon Policy Violation:

This review falls under "Seller, order, or shipping feedback." The content does not provide meaningful product feedback, which detracts from the customer experience and the purpose of the review section.

ASIN: B01LZJVSTE

Title of Review: Can't tell a difference..

Reviewer Name: Clayton Buie

Review Date: 2024-11-09

Direct Link to Review: https://www.amazon.com/gp/customer-reviews/RI4QHZDPW8MML/ref=cm_cr_getr_d_rvw_ttl?ie=UTF8&ASIN=B09TV5H6Q5

Amazon Policy Violation:

This review falls under "Seller, order, or shipping feedback." The content does not provide meaningful product feedback, which detracts from the customer experience and the purpose of the review section.

ASIN: B01LZJVSTE

Title of Review: Was great before it wasn’t

Reviewer Name: KG

Review Date: 2024-11-09

Direct Link to Review: https://www.amazon.com/gp/customer-reviews/RU2C31XCR3M4C/ref=cm_cr_getr_d_rvw_ttl?ie=UTF8&ASIN=B09TV5H6Q5

Amazon Policy Violation:

This review falls under "Seller, order, or shipping feedback." The content does not provide meaningful product feedback, which detracts from the customer experience and the purpose of the review section.

ASIN: B01LZJVSTE

Title of Review: Wipes are Dry

Reviewer Name: Yini

Review Date: 2024-11-10

Direct Link to Review: https://www.amazon.com/gp/customer-reviews/R1CTNL48L79TP6/ref=cm_cr_getr_d_rvw_ttl?ie=UTF8&ASIN=B083K2CXGH

Amazon Policy Violation:

This review falls under "Comments about pricing or availability." The content does not provide meaningful product feedback, which detracts from the customer experience and the purpose of the review section.

ASIN: B0CQTQ7WK9

Title of Review: I Wanted to Like it

Reviewer Name: Lynne

Review Date: 2024-11-11

Direct Link to Review: https://www.amazon.com/gp/customer-reviews/R3ANFHMQD8XSI/ref=cm_cr_getr_d_rvw_ttl?ie=UTF8&ASIN=B0CQTQ7WK9

Amazon Policy Violation:

This review falls under "Seller, order, or shipping feedback." The content does not provide meaningful product feedback, which detracts from the customer experience and the purpose of the review section.

ASIN: B0B488NXCZ

Title of Review: Decent light blocking but not complete blackout

Reviewer Name: Jessica

Review Date: 2024-11-12

Direct Link to Review: https://www.amazon.com/gp/customer-reviews/R31W8YP0GOVB0L/ref=cm_cr_getr_d_rvw_ttl?ie=UTF8&ASIN=B0B488NXCZ

Amazon Policy Violation:

This review falls under "Seller, order, or shipping feedback." The content does not provide meaningful product feedback, which detracts from the customer experience and the purpose of the review section.

Thank you for your attention to this matter and for helping to maintain Amazon’s high standards for review quality.

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1 reply
Tags:Buyer messages, Negative reviews
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1 reply
user profile
Seller_J46Ruz3VzvWCV

This is just a forum. It's not the place to get Product Reviews removed. You should contact - community-help@amazon.com - although I doubt it will help.

I don't see where these violate any Product Review Policy (learn more) or read at the bottom of this post Amazon Help's criteria.

Examples:

user profile
Seller_b8cnPWNrHnqk2
ASIN: B07RB2KRCS
View post

"This worked out great for about 6 months and then it deflated. Somehow formed a hole even thought the inflatable part is in a cover with a zipper. It was also very convenient for travel while it lasted." - Is not "Seller, order, or shipping feedback."

user profile
Seller_b8cnPWNrHnqk2
ASIN: B01LZJVSTE
View post

"They warm the wipes but within seconds they are cold again. Kind of pointless. Too busy to return." -Also not "Seller, order, or shipping feedback."

I'm stopping there. Two for two that are clearing product reviews to me.

Violations to Customer Reviews policies include, but are not limited to, these actions:

• A seller posts a review of their own product or their competitor's product.

• A seller offers a third party a financial reward, discount, free products, or other compensation in exchange for a review on their product or their competitor’s product. This includes using services that sell customer reviews, websites, or social media groups.

• A seller offers to provide a refund or reimbursement after the buyer writes a review (including reimbursement via a non-Amazon payment method), and asks the buyer to change or remove the review, before or after the refund or reimbursement. This could be done via buyer-seller messaging on Amazon or directly contacting customers or using 3rd party services, websites, or social media groups.

• A seller uses a third-party service that offers free or discounted products tied to a review (for example, a review club that requires customers to register their Amazon public profile so that sellers can monitor their reviews).

• A family member or employee of the seller posts a review of the seller's product or a competitor's product.

• A seller asks a reviewer to change or remove their review. They might also offer a refund or other compensation to a reviewer in exchange for doing so.

• A seller diverts negative reviews to be sent to them or to a different feedback mechanism while positive reviews are sent to Amazon.

• A seller creates a variation relationship between products with the aim of manipulating reviews and boosting a product’s star rating via review aggregation.

• A seller inserts a request for a positive Amazon review or an incentive in exchange for a review into product packaging or shipping box.

• A seller uses a customer account to write or change a review on his or his competitor’s product.

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