Amazon Refunds Over $23,000 USD for Policy Violation Without Allowing Appeal"
Recently, Amazon notified me that one of my products does not comply with their policies and, as a result, the item was blocked. They also initiated a refund process for all the products sold, totaling over $23,000 USD. The most concerning part is that they didn’t give me time to appeal the decision or resolve the issue before the charge was made. Although I have already submitted the requested documentation, Amazon’s review process takes 5 to 7 days, while the charges will be processed in just 2 days. This situation is leaving me in a very difficult position, as I have no way to prevent the charges or receive a timely response to resolve the issue. I am seeking support to have this unfair situation addressed and to be given the opportunity to appeal properly.
Amazon Refunds Over $23,000 USD for Policy Violation Without Allowing Appeal"
Recently, Amazon notified me that one of my products does not comply with their policies and, as a result, the item was blocked. They also initiated a refund process for all the products sold, totaling over $23,000 USD. The most concerning part is that they didn’t give me time to appeal the decision or resolve the issue before the charge was made. Although I have already submitted the requested documentation, Amazon’s review process takes 5 to 7 days, while the charges will be processed in just 2 days. This situation is leaving me in a very difficult position, as I have no way to prevent the charges or receive a timely response to resolve the issue. I am seeking support to have this unfair situation addressed and to be given the opportunity to appeal properly.
10 replies
Seller_kIukTwdhvntAp
" Amazon notified me that one of my products does not comply with their policies "
Post what they sent you. From the sounds it looks like they are claiming you were selling counterfeit products.
This happens often when a BRAND complains and they do not have you on their list of authorized sellers.
Seller_R6Pw3cjCRwLNP
Escaloneta, If you are referring to the Tabletop Fire Pits then you are not alone. See the posts from.... @Seller_9C3naG6FUbKz9 @Seller_IonTtoQys0Y8T@Seller_Eq4cvtCG8ACrg@Seller_6Yaqifs2j2ZBm
Look them up in the forums and you will see that you are not alone and that Amazon id refunding all buyers for the last 24 months because of a recall and there seems to be not much that anyone can do about it.
Seller_HP0CuTSNvJvu9
As a customer, has anyone here ever gotten refund for something they ordered that was almost guaranteed to be counterfeit? A product that became a dog page shortly after you ordered it? I've ordered a few items like that, but Amazon has never randomly refunded me for anything. Are they even really giving that money to all the customers, or are they "holding onto it" until a customer complains?
Atlas_Amazon
Hello @Seller_3BVSEC9dCwUsb
Thank you for the information provided regarding the recent issues you have encountered. This situation does seem as though it has caused significant stress on you, and so I would like to provide support to assist you in moving forward. To do so, please provide more information to this thread regarding the specific violation you have received. If you have attempted to take any action or have any other details relating to this, please also provide it in addition so we may gain a better understanding and provide support.
Best,
Atlas
Seller_ENP1WOU6nIXy5
Contact me privately and I will share with you what we need to do. Our Lawyer are taking the information of the victims.do not fight alone,because they are so power. we need talk each other.
Amazon Refunds Over $23,000 USD for Policy Violation Without Allowing Appeal"
Recently, Amazon notified me that one of my products does not comply with their policies and, as a result, the item was blocked. They also initiated a refund process for all the products sold, totaling over $23,000 USD. The most concerning part is that they didn’t give me time to appeal the decision or resolve the issue before the charge was made. Although I have already submitted the requested documentation, Amazon’s review process takes 5 to 7 days, while the charges will be processed in just 2 days. This situation is leaving me in a very difficult position, as I have no way to prevent the charges or receive a timely response to resolve the issue. I am seeking support to have this unfair situation addressed and to be given the opportunity to appeal properly.
Amazon Refunds Over $23,000 USD for Policy Violation Without Allowing Appeal"
Recently, Amazon notified me that one of my products does not comply with their policies and, as a result, the item was blocked. They also initiated a refund process for all the products sold, totaling over $23,000 USD. The most concerning part is that they didn’t give me time to appeal the decision or resolve the issue before the charge was made. Although I have already submitted the requested documentation, Amazon’s review process takes 5 to 7 days, while the charges will be processed in just 2 days. This situation is leaving me in a very difficult position, as I have no way to prevent the charges or receive a timely response to resolve the issue. I am seeking support to have this unfair situation addressed and to be given the opportunity to appeal properly.
Amazon Refunds Over $23,000 USD for Policy Violation Without Allowing Appeal"
Recently, Amazon notified me that one of my products does not comply with their policies and, as a result, the item was blocked. They also initiated a refund process for all the products sold, totaling over $23,000 USD. The most concerning part is that they didn’t give me time to appeal the decision or resolve the issue before the charge was made. Although I have already submitted the requested documentation, Amazon’s review process takes 5 to 7 days, while the charges will be processed in just 2 days. This situation is leaving me in a very difficult position, as I have no way to prevent the charges or receive a timely response to resolve the issue. I am seeking support to have this unfair situation addressed and to be given the opportunity to appeal properly.
10 replies
10 replies
Seller_kIukTwdhvntAp
" Amazon notified me that one of my products does not comply with their policies "
Post what they sent you. From the sounds it looks like they are claiming you were selling counterfeit products.
This happens often when a BRAND complains and they do not have you on their list of authorized sellers.
Seller_R6Pw3cjCRwLNP
Escaloneta, If you are referring to the Tabletop Fire Pits then you are not alone. See the posts from.... @Seller_9C3naG6FUbKz9 @Seller_IonTtoQys0Y8T@Seller_Eq4cvtCG8ACrg@Seller_6Yaqifs2j2ZBm
Look them up in the forums and you will see that you are not alone and that Amazon id refunding all buyers for the last 24 months because of a recall and there seems to be not much that anyone can do about it.
Seller_HP0CuTSNvJvu9
As a customer, has anyone here ever gotten refund for something they ordered that was almost guaranteed to be counterfeit? A product that became a dog page shortly after you ordered it? I've ordered a few items like that, but Amazon has never randomly refunded me for anything. Are they even really giving that money to all the customers, or are they "holding onto it" until a customer complains?
Atlas_Amazon
Hello @Seller_3BVSEC9dCwUsb
Thank you for the information provided regarding the recent issues you have encountered. This situation does seem as though it has caused significant stress on you, and so I would like to provide support to assist you in moving forward. To do so, please provide more information to this thread regarding the specific violation you have received. If you have attempted to take any action or have any other details relating to this, please also provide it in addition so we may gain a better understanding and provide support.
Best,
Atlas
Seller_ENP1WOU6nIXy5
Contact me privately and I will share with you what we need to do. Our Lawyer are taking the information of the victims.do not fight alone,because they are so power. we need talk each other.
Seller_kIukTwdhvntAp
" Amazon notified me that one of my products does not comply with their policies "
Post what they sent you. From the sounds it looks like they are claiming you were selling counterfeit products.
This happens often when a BRAND complains and they do not have you on their list of authorized sellers.
Seller_kIukTwdhvntAp
" Amazon notified me that one of my products does not comply with their policies "
Post what they sent you. From the sounds it looks like they are claiming you were selling counterfeit products.
This happens often when a BRAND complains and they do not have you on their list of authorized sellers.
Seller_R6Pw3cjCRwLNP
Escaloneta, If you are referring to the Tabletop Fire Pits then you are not alone. See the posts from.... @Seller_9C3naG6FUbKz9 @Seller_IonTtoQys0Y8T@Seller_Eq4cvtCG8ACrg@Seller_6Yaqifs2j2ZBm
Look them up in the forums and you will see that you are not alone and that Amazon id refunding all buyers for the last 24 months because of a recall and there seems to be not much that anyone can do about it.
Seller_R6Pw3cjCRwLNP
Escaloneta, If you are referring to the Tabletop Fire Pits then you are not alone. See the posts from.... @Seller_9C3naG6FUbKz9 @Seller_IonTtoQys0Y8T@Seller_Eq4cvtCG8ACrg@Seller_6Yaqifs2j2ZBm
Look them up in the forums and you will see that you are not alone and that Amazon id refunding all buyers for the last 24 months because of a recall and there seems to be not much that anyone can do about it.
Seller_HP0CuTSNvJvu9
As a customer, has anyone here ever gotten refund for something they ordered that was almost guaranteed to be counterfeit? A product that became a dog page shortly after you ordered it? I've ordered a few items like that, but Amazon has never randomly refunded me for anything. Are they even really giving that money to all the customers, or are they "holding onto it" until a customer complains?
Seller_HP0CuTSNvJvu9
As a customer, has anyone here ever gotten refund for something they ordered that was almost guaranteed to be counterfeit? A product that became a dog page shortly after you ordered it? I've ordered a few items like that, but Amazon has never randomly refunded me for anything. Are they even really giving that money to all the customers, or are they "holding onto it" until a customer complains?
Atlas_Amazon
Hello @Seller_3BVSEC9dCwUsb
Thank you for the information provided regarding the recent issues you have encountered. This situation does seem as though it has caused significant stress on you, and so I would like to provide support to assist you in moving forward. To do so, please provide more information to this thread regarding the specific violation you have received. If you have attempted to take any action or have any other details relating to this, please also provide it in addition so we may gain a better understanding and provide support.
Best,
Atlas
Atlas_Amazon
Hello @Seller_3BVSEC9dCwUsb
Thank you for the information provided regarding the recent issues you have encountered. This situation does seem as though it has caused significant stress on you, and so I would like to provide support to assist you in moving forward. To do so, please provide more information to this thread regarding the specific violation you have received. If you have attempted to take any action or have any other details relating to this, please also provide it in addition so we may gain a better understanding and provide support.
Best,
Atlas
Seller_ENP1WOU6nIXy5
Contact me privately and I will share with you what we need to do. Our Lawyer are taking the information of the victims.do not fight alone,because they are so power. we need talk each other.
Seller_ENP1WOU6nIXy5
Contact me privately and I will share with you what we need to do. Our Lawyer are taking the information of the victims.do not fight alone,because they are so power. we need talk each other.
