The case ID is 10621640032

Hi, I am the owner of the brand and have a trademark pending application which has been enclosed in the application in the brand registry form.

The reason for rejection is as below which I would like to appeal since the image that was submitted is not a computer generated image and it has the name of the brand clearly printed as a part of the product itself (not a sticker)

Please explain what the actual issue as I dont see any issues for me to fix or do approve my brand application.

The documents provided are not acceptable for Brand Registry. The images should not be computer generated and must be of the physical product that you intend to sell on Amazon.

I applied for a brand registry but it was rejected 5 times. as per amazon rejection reason is (We were unable to identify proof of your brand entity based on the documents provided). I have checked twice from trademark authority they said i can use my TM and process with brand registry. Please look into the matter

I have registered a trademark with the Chstr through IP Accelerator and subsequently enrolled in the Amazon Brand Registry. However, I received a response stating that my brand is already registered on Amazon. Upon searching for my brand name on Amazon, I discovered another brand with the same name, albeit selling different products. According to the Chstr, we have registered under completely different classes.

This situation has posed a significant problem for us. Our products have already been produced with our brand name, and a considerable amount of resources have been invested. It would be highly frustrating if we were required to change our brand name and potentially lose all the resources we have dedicated to building it. How can we solve this?

See below reply from Brand Registry team:

"I would like to inform you that we are unable to approve your application to the Amazon Brand Registry.

Your Brand Registry application has been declined as we have identified the trademark from your application as related to a brand that is already enrolled in Brand Registry.