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Removal order I did not create, units appearing from nowhere
a few months back I decided to stop selling a product and so I liquidated all remaining inventory. When I checked back, I saw inventory levels were at 0 and I had gotten a notification liquidation was completed. I figured it was done and moved on.
Now I see a removal order has been created, for 200 units. I did not create this removal order. I don't know who created it. Amazon is charging me 469$. I would like to urgently cancel the removal order and the charge and liquidate this inventory. What are my options? Also, where are these units appearing from, when I had already liquidated it all?
If someone can tag a moderator I would appreciate it very much!
11 replies
Seller_kIukTwdhvntAp
Have you reconciled how many units you sent to FBA to see what was supposed to be left after all sales?
There are plenty of stories about items moving around the system and unaccounted for at times.
What you sent minus sales should be the liquidation quantity.
Seller_smE84ThJYESXy
Removal order ID 6ohr7c9c/S
Removal should not happen when my settings are set to liquidations...
Order will arrive at an address that I moved out of last week...
Support case ID 15434796711
Seller_JriIYrr4sOxtS
1. FBA sellers must have the ability to reconcile the inventory to find if some inventory are missing.
2. If you want to liquidate all your inventory now and later, you can set your inventory to be liquidated automatically.
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