Hope a moderator can hop in on this, we've changed our legal entity name and address, and the Tax Information and Legal Entity details keep reverting to our old information.

We've taken the tax interview numerous times to no avail, and this is something we've been battling since the beginning of August.

Just received our Seller Fee Tax invoices and it looks like we're still getting charged PST when we're no longer even a Canadian entity.

Case id 16010084351

@Seller_l7Jtck9jxnEA0 @Seller_PIHyltK09pbl3 @Seller_4GjtS9k0cnHHv @Seller_zukQNO61PzGck @Seller_GEZPMc4CeQfh6 @Seller_RsATYbG9XP0HP @Seller_4GjtS9k0cnHHv @Seller_nS0jcFQNDLG3e @Seller_7e4TizkSOVtBf @Seller_8hQgfj6OVZYse

TIA!

We recently relocated our business from Canada to the USA. As part of this change we need to change our Amazon Country of Legal Entity to the USA. However, we are unable to update the Country in the Legal Entity portion of our account. We have opened a case with seller support and changed our official business address to the USA (which is now under verfication). We have completeed the tax interivew and updated with our USA tax information but the option to change the country in legal entity is still blocked. Please advise what we need to do in order to update this as our business is now located in the USA. Thank you very much!

@Seller_aEROSwwdnzGiU

@Seller_37l8i4vuvugjG

@Seller_SBIjJooGeXSQ6

@Seller_guLNtDGZuva40

I'm Facing a MAJOR Error in Legal Entity Name

Background of our case:

I've submitted all my documents and successfully got my tax information, business address, and name verified.

Our business legal entity name: **Sun Enterprises**

Suddenly, the legal entity name under "Business Information" has changed to something else.

The legal entity name appears incorrect under "Business Information" (Settings > Account Info > Business Information > Legal Entity).

This is what the legal entity name shows under "Business Information":

The legal entity/business name under "Tax Information" is correct (Settings > Account Info > Tax Information).

Legal Business Name: **Sun Enterprises**

Additionally, I tried editing the information, but only the USA is available under the address country, and I'm Seller from India selling on amazon USA having established business address in India.

I don't understand why I'm facing this issue even after getting everything verified successfully.

Because of this mismatch, I'm not able to receive my disbursement since the legal entity name and account holder name do not match.

I've reached out to Amazon Customer Service multiple times, creating several case IDs, but they have failed to provide a resolution or even a proper response. They keep transferring our case to different departments that are unable to help with this issue. After transferring our case, these departments have not responded. Other Amazon CS teams have emailed us instructions on how to change the store name, which is unrelated to our concerns. I wonder if they even read the seller's emails, as they just randomly send instructions that do not address our issues.

Has anyone faced a similar issue or can provide guidance on how to resolve this problem? Any assistance or advice would be greatly appreciated.