Order ID: 112-3606978-6818636

Purchase date: Wed, Mar 5, 2025, 12:54 PM PST

Shipped with UPS Signature Required - 1Z9AF1210361518023

First Scan - 03/05/2025, 9:29 P.M.

Delivered and Signed - 03/06/2025, 12:59 P.M.

Customer messaged you

March 6, 2025

You messaged the customer

March 6, 2025

You messaged the customer

March 6, 2025

You messaged the customer

March 6, 2025

You messaged the customer

March 7, 2025

Customer messaged you

March 9, 2025

You messaged the customer

March 9, 2025

A to Z Claim date: March 11, 2025 (Granted in favor of buyer)

Contacted UPS and received copy of signature for Appeal

A to Z Appeal: Mar 12, 2025 (Denied in favor of buyer)

Buyer chose to have item delivered to Mail Max Postal Center a commercial mail location.

Order delivered on time and signed for by someone the customer designated to sign for it when they chose to have the item delivered to business/mail box location. This is pure fraud by the customer or the business the item was delivered to.

This was a $592.61 order and we are without the product.